KFC — Restaurant in Roanoke Rapids

Our wonderful visit began with our order technician Tecara! A knowledgable and hard working person which KFC should be very proud of having on their team. My dining companion and I ordered chicken wings; one reular recipe the other crispy. It was suggested by Tecara we order combos to save money and thankfully we did. The chicken wings are our favorites here because our appetites are on the low end but that said even a bigger eater would be satisfied on these combo dinners. We had plenty to take home! Our sides chosen were mashed potatoes and gravy and if my kids had been with us Id have never gotten even ONE bite of those. It was my turn to enjoy them and they were served up fresh and hot. Delicious is the word describing our food. Pleasant describes our surroundings and cleanliness was on point in part to Tecara who when not up front greeting guests with a smiling welcome was out in the dining room taking pride in and respecting her manager and job. Windows were cleaned after tables were cleaned and chairs wiped down and next came sweeping. This employee knows how to keep a job and truly is an asset to this establishment. I spoke with the manager to get Tecaras name spelling correctly to add it here and I was greeted pleasantly and I was thanked for calling which seriously doesnt happen in many chain establishments but really means so much to the customer. My kudos to the Manager here as...

I went through the Drive Thru last night and ordered six chicken pot pie combos. However, when I got home I was missing all of the cookies that were supposed to come with it. I called and spoke with the manager Samantha and she was very pleasant and apologetic about it. I explained that I wasn't upset and I understood about the mix up. She kindly offered me a complimentary dozen cookies and a chicken pot pie. I picked it up today and everything was correct and delicious! Just wanted to give a shout out to all the essential people during these times! We appreciate every one of you and thank you for the awesome customer service! Please be kind to all the people that are working and providing for us during these...

I wanted a 3 piece original leg and thigh dinner box with mashed potatoes and coleslaw. There, I said it. That's all I wanted. But the clerk looked at me like I had two heads and told me to pick a number on the menu board. I look up and there's like 4 menu boards full of stuff. I finally convinced him to fill the order anyways without a number. So I had to repeat it about three times and then I was asked what drink I wanted. And I told him I'm not ordering a drink I'm just ordering a dinner. Then he said okay I can fix this. Maybe this is why I waited almost 10 minutes for the lady in front of me to order. It just doesn't need to be...