Main Street Billiards — Restaurant in Rochester

If I could give a negative rating I would. Went there after work with a friend to play ping pong and have fun and my night was HORRIBLE. First off, we ordered drinks, he ordered gin and I ordered water.... WATER.... It took OVER 20 minuets for me to get my water. This was a Sunday around 7, they were not busy what so ever. Then a waitress accuses me of stealing her makeup (which was messily spread all over the women's bathroom sink) She at first ask's if I had see any make up.. Well of COURSE I did, it was all over the place, but did I take any.. NOPE.Through out the night, she kept coming to our table, which at one point I was in the middle of dumping my purse out to look for eye drops (my allergies were killing me) so right then she could've seen I did not have her make up. Even longer story short she called the cops and lied saying they had me on camera... (yeah inside the women's bathroom) stealing her used makeup. The cops came and my ride ended up having a suspended license unbeknownst to him and was taken away. Leaving me out in the rain. When I went back inside to wait for my ride, I let the waitress know that I was indeed searched and nothing was found. So then instead of saying sorry and trying to rectify the situation, they locked me out in the cold rain.... HORRIBLE CUSTOMER SERVICE.... I hate to put race into it, but I was the ONLY black woman in the building, not the only woman ( after they tried telling me i was the only woman in the building, just another lie), but the only...

If you're into the club scene, this may be the place to check out. I'm not really into that type of stuff so when I go here with a group of people, I am a bit out of my element. On one side is a dance floor with crazy loud music and people dancing like there is no tomorrow. On the other side, there are pool tables, ping pong tables and also dart boards, as well as big tvs and tables. This side is a little bit more normal for me. I feel like they need to do a better job at getting drinks to people as if you want to get one and go up to the bar, it will take 10-20 minutes to get it and get back to the people you are with. It almost seems like they should set up a sub bar that serves just beer or something like that so some people could go to that bar and not overwhelm the main bar. The inside seems pretty nice and updated so that's nice. One thing that always kills me is that guys have to pay a cover charge after a certain time to get in. I never really understood why just guys need to pay it but is just kind of funny to think that you pay to get in, are suggested to tip the person working in the coat room, have a bathroom attendant (at least in the mens room) who is working for tips, have bar priced drinks and food and need to tip on top of all of that. If you're going, just be ready to make...

I don't really have any issue with this place, I've been going here for years. The one star is for this one waitress who gives us problems. She's heavier set, long curly-ish black hair, and i'm not gonna lie, very pretty. I think her name is Maria if I'm not mistaking. So me and my friends go here regularly to play pool. The staff is usually cool with us splitting the bill. Every time she rings us up, she gives us attitude about splitting our tab. Last time was the last straw. We asked to split up the bill, and she has the nerve say "I'm not splitting up the bill, you guys can Venmo each other", then gives us this smug look. I see if she said "Hey we aren't able to do that sorry", but she flat out told us "I'm not doing it". So I work in the corporate business, and if I ever said something like that to a client, I would be out the door real quick. That is unacceptable customer service. Other employees have split up our bill without hesitation. Like I said, I have no issues with this place, but that server needs to be let go if she continues to treat guests like that. I didn't want to give a one star because in all fairness, it's not necessarily the establishment, it's the situation with a...