I was in town due to a family member having a major surgery and choose get the kids something to eat from this place while we wait for updates on the progress. BIG MISTAKE!!! I placed the order on my subway app for faster service. Upon arriving I was informed that they were out of meatballs and asked by the lady if I’d like a different sandwich in its place. After making the decision of which sandwich I’d like a guy “Z” is what he was called-decided to argue back and forth with me about how I’d like the sandwich made because I’d ask him to toast the bread only and not the entire sandwich. He then proceeded to tell me what customers generally do and what I should have said and or done. In which I definitely wasn’t going for. I said to “Z” to make the sandwich the way I’d ask him to. He continued to argue with me and at this point I told him that he was out of line and rude and asked that my order be canceled and receive a refund in which I was denied because they both stated that they didn’t know how to do the refund and the manager was out of town and wouldn’t be back until Monday. I told that I’m not from the area and would like to have my money back asap in which didn’t happen. I left the store with no food and without a refund for my order. I will never return to this subway if I ever have to come back to...
Read moreI place an order and was I get a text stating that my order would be their at 7:33 p.m. A few minutes later door dash calls me and states that" subways might have canceled your order or modified it.,have they contacted you." I try to call them with no response ,I did that 5 times!!!!! I try to call door dash back with no response either 3 times. I get another text from subways stating that my order would be here at 7:48 p.m. Then at 7:54p.m. they canceled my order. I'm pissed because I'm starving so I get in my car and go to Subways. I get their and they are closed. Why does it say on website that it closes at 9 p.m. So I go to another subways on cherry Road, I see people in store so I go in and get all the way to the counter for the girl to tell me that their closed,so I state why are you closed when you stay open til 9:30. She states "because I'm only 15. My question is why are you hiring children who are only allowed by law to work a certain amount of hours a on a school week. SUBWAYS IS LOSING OUT ON ALMOST 2 HOURS OF MONEY BECAUSE THEY ARE HIRING UNDERAGE CHILDREN HERE IN ROCK HILL SOUTH CAROLINA. BY THE WAY MY MONEY BETTER GET BACK ON MY CARD OR ELSE IM CALLING THE BETTER BUSINESS BUREAU AND THE NEWS STATIONS TO ALERT THEM TO THIS...
Read moreeverything sucked. the floors were dirty. customer service was so disappointing i wanted to cry. I have been starving all day and I just got off of work and I was so excited for my foot dipper that I was gonna get, I always do pepperoni and provolone cheese not American. & this young man was being first discriminating against me, made me feel like I didn’t belong in that store and I should leave immediately. but i walked in there he already had an attitude asking what we want. i tell him & all he says is “ we can’t do that” WELLLL MAYBE DO YOUR JOB. THERES NO WAY IN HELL YOU GRY PAID THAT MUCH TO MAKE A DAMN SUB. I WILL NEVER & I REPEAT NEVER GO THERE AGAIN. i’ve never been so mad. I am extremely disappointed that I can’t even put it into words. This paragraph that I just wrote...
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