Broadway Joe’s Bar and Grill — Restaurant in Rockford Township

I honestly never leave reviews, but my boyfriend and I came in after a day by the pool. Took 5-10 minutes to get our water and Pepsi, no big deal. Got there about 4:30. Ordered mozzarella triangles, pizza, and wings. Maybe 3 other groups of people there? 1 takeout order and one family of 4-5, maybe some other group on the other side of the bar.

Took the server a little longer than usual to come take our order. Again, no big deal we weren’t in any sort of rush. 20 minutes, no appetizer. 30 minutes no appetizer. Two bartenders behind the bar kept walking by asking if we’re okay, saying our food would be our shortly. Another 10 minutes. Same spiel. Our “food is coming out shortly.” Still no appetizer. 50+ minutes and we finally get our appetizer, with our food and are told “sorry they had a lot of food come out before ours” ??? There was 1 takeout order and 1 family of 5 and maybe at this point 2 groups of 2 men sitting at the bar.

They ask if we want a refill on our drinks. At this point we’ve been sitting there for an hour. My boyfriend gets a refill and I don’t. There’s no ice in his drink because again it’s been an hour since we’ve got drinks. They refill the Pepsi and add no more ice.

At this point we just wanted to go home. We had a piece of pizza each and a wing each and just packed it all up. We had to ask for a box multiple times.

As a server myself, if my customers were packing up their entire meal, I would at least ask if there were any problems. Instead we’re having to wait again for boxes and the check.

We genuinely were not in any hurry, but at a certain point, it’s negligent. A bar/restaurant should be able to handle less than 5 groups of people without having to make one party have to wait a substantial amount of time for a small amount of food and having the appetizers come out with food when we specified as appetizer.

The people who ordered after us had their food 30 minutes before us. They were also constantly coming up to the bar asking for things like napkins, boxes, etc I’m assuming due to lack of service.

I’ve been here multiple times before and have always told people it’s been good service and food but after today, I can’t do that. Sucks because the food is usually so good! I genuinely think I could’ve called my order in over the phone and got it before getting it in...

My wife and I ordered takeout. Wed been avoiding the place for a year because of the outward appearance. From the outside, the place looks like you'll get stabbed by an overcompensating tech support specialist named skip who wears a cowboy hat and spurs. That's the last unkind thing I'll say about this place.

Inside, the decor is somewhere between a sports bar you can't afford and the interior of Cheers. The atmosphere is right, all the way down to the perfect juke box volume. Even the lighting and the freaking smell are fantastic. The smell. Seriously.

So normally I object to being called sweety. It just weirds me out. I wish I had gotten the waitress's name just so I could tell her boss that she was awesome. The whole staff was genuine, friendly, and attentive. I was floored.

So remember how I said the interior looks like you can't afford it? That's just for show, apparently, because the pricxes were great for a bar. Fed a family of four for 45 dollars. That's a McDonald's trip.

The food is not McDonald quality. I'm 6'3. I always order extra, they just don't portion for sasquatch like me. Dust Boot does. I actually have leftovers. That never happens when I order out. Had a Rueben and loaded fries, and it was better than I've had in a long while.

Since I ordered to pick up, I didn't spend a lot of time with the regulars but they seemed pretty relaxed. None of the desperate intensity you see in other places.

My wife and I th ink we may have found a new...

I called Dusty Boots and attempted to place a take out order based off their website to find the food menu section of website to be incorrect and out of date. The staff did not know the food menu on website contained items no longer being served. The person whom took my order repeated the order to me on the phone to confirm my order. Upon getting the food I checked the boxes for accuracy of what i ordered to find it to be quite poor. I ordered loaded cheese fries that was missing the dip and only a drizzle of cheese, garlic parmesan wings that clearly had no parmesan, bone in wings that didn't have the sauces requested, a steak sandwich with no onion that until today was always spot on but not so much today. There definitely was a disconnect between the kitchen staff and the wait staff because either the person taking the order didn't put the order correctly or the kitchen cooks didnt care about what was being put out. It's very obvious the order wasn't checked for accuracy prior to bringing it to me. This experience will definitely hinder me from ordering food to go for quite a while. My recommendation for Dusty Boots. Update your food menu on your website ! Always check take out food orders prior to presenting it to...