McDonald's — Restaurant in Rockingham

I'm gonna start if by saying I come to this McDonald's at least 1 time a week from out of town and up until this week I have been on the fence about giving a review much less a bad review. Now that being said this McDonalds hardly ever has ice for your drinks, and this week they had none, the drinks where flat, tea was out the usually give you a choice from the kiosk or a live person but this week someone was standing in line for 10 min before they told him he had to use the kiosk.. now mind you several ppl joking around laughing having a good old time in the back. So you order at the kiosk and you pay and get a table marker with a number on it. Basically you get table service, but this week they just call your order number out and you have to go get it. Which is fine I guess but why have it if you not gonna provide it. Now the sanitation score is 96.5 and don't know how they got that high of a score because the place is nasty. The last was moping the floor with kids, small kids walking around old ppl walking around on a slick floor and that's exceptible to a degree but when your standing there and you get NASTY STANKING MOP WATER slung on your feet and legs that's where I draw the line. I went in the bathroom to get the nasty water cleaned off of my feet and the bathroom has standing pee in the floor and smelt like a 10 day old port a Jon. I will never go back to this McDonald's ever. And anyone that values there moneys worth and want a clean environment for your kids to play in don't take the chance here. Thanks and I hope that Butler Cole organization gets to read this and something is Done about it. Usually locally owned and operated establishment takes pride in there establishment but...

It was only 4 cars in the Drive thru so I assumed it wouldn't be so bad. I was SOOO wrong! I ordered 2 big breakfast with hotcakes and a sausage mcgriddle combo. I made it to the 2nd window pretty quickly then they pulled me. I waited 15 minutes and decided to get out and go inside. I go to the register letting the lady know I've been waiting over 15 mins. She told me she handled the front and I should've kept going after seeing it was a lot of people in drive thru and inside. She made it perfectly clear next time to not even come there if they're busy or im going to wait a long time. I eventually see another employee heading to the door with food. I asked was she taking it outside and she looked confused. I told her what I had and checked it to make sure it was all there. As im checking, she's smacking her lips because I'm checking. Then I have no syrup or utensils. I asked for them, she told me I need to go back up to the register because she's busy with other orders and walks off. If I could give this place a -5 stars I WOULD!! If it wasn't for the fact im getting it for my parents. I would've asked for a refund and gladly went to...

update Only two working kiosk, allowing people that are homeless to “pass” out on the tables. Tables are never clean, and the workers are just down right rude. If you ask for something like your cup with your order or a Packet of ketchup, you will get the eye roll. The drink machine is nasty and never cleaned, and the soda is always Carbonation not soda. Have taken pictures and sent them to corporate and health department Mopping without sweeping and just moving the dirt around. Found a hair or something that is used to clean the grill on my chicken sandwich, nicely asked for it to be remade, 15 mins go by and everyone else was done with there food. Finally went up and asked for a refund on it, and was met with “well it’s almost done” and I said no thank you, refund please, where the young tall girl rolled her eyes, and told the crew well she don’t want it no more, and then proceeded to make a face. Also, make sure you talk about the subject when the we leave, and can’t be heard. This place is always unkept, and tables are always dirty. You always have to order at the Kiosk, and the lines in the drive through is...