Taco Bell — Restaurant in Rocky Mount

This is the worst Taco Bell in Rocky Mount. Went to drive through on 1/23/2025 about 2:15pm. Once again, tacos are broken. Tacos at this establishment are always broken. What is the reason for a hard shell taco to be broken in multiple places? Did the cook who made the taco break it? Did the person wrapping the taco break it? Or was it the person at the drive thru window? It’s the same person at the drive thru window every time the tacos are broken so that’s how I know it’s him. (Or her. Hard to tell if it’s a male or female with the hair net.) You definitely need to check your bags carefully before you leave this Taco Bell. Especially when you go through the drive thru. Reporting this to...

I didn't like the self-serve kiosk station why have people standing around and then they show you how to order your own food doesn't make a whole lot of sense why not walk up to the counter and order your food pay have a seat let employees bring it to your table. Employee should call out your number on your receipt and bring it to your table. I saw two people while I was sitting there eating my lunch two people walked out when a girl said you have to use a kiosk type in your own order so what are you getting paid to do show me how to work it by the time we're both done you could have already took my order and brought it to my table technology is getting carried away employees are...

6/16/24. Drive-through order. The clerk meeting you in line to take your order only has her computer. She is not familiar with the menu. After not being able to find what I was requesting, she tells me to pull ahead to the regular menu board. Nobody answers the intercom at the menu board. I pulled forward to the window, and they said they can’t take my order at the window, and I will have to drive back around to see the clerk in the drive-through line. For the prices they charge for their food, they need to be a lot more competent. If they are trying to take orders like Chick-fil-A, they fail miserably. This place has lost...