Gunselman's To Go — Restaurant in Rocky River

Almost everything was made wrong, and made poorly. A pretty unfortunate combination. I rarely leave bad reviews. If I like it, I always make sure to leave a review to help out our local businesses. If I don't like it, I don't say anything, I don't want to hurt their business. This is an exception.

I ordered the chicken paprikash over pierogis, the Philly cheese steak, the chicken philly, mozzarella logs, and a burger. Firstly, the pierogis were on top of the paprikash, instead of underneath. Which is an odd choice to me. You would think the pierogis would be better underneath so they can absorb the paprikash flavor. Regardless, the pierogi was bland. I'm sure it has some seasoning, but none of it was detectable, and it really needed salt. It was well constructed, and wasn't dry, if it had more seasoning it could have been really good. The chicken paprikash was also extremely bland, desperately needing salt, and the chicken was a little dry as well.

I also ordered a chicken Philly. It had no cheese. That's an employee forgetting something, a mistake that is inevitably going to happen sometimes. However, the chicken was also bland. Again, no detectable seasoning, and it was extremely dry.

The Philly cheese steak, also had no cheese. And again, the steak was extremely dry. Dry to the point that it was crusty. but it did have a little more flavor than the other items.

As with everything else we had, the mozzarella logs had no detectable seasoning in the breading and there was no cheese pull, which means the cheese wasn't nice and melty. That's probably because it was a to go order, so I wouldn't hold that against them, but it really needs some seasoning.

The fries, once again, needed salt, and was not particularly crispy.

I did not taste the burger so I can't comment on that.

The only positive was the employee at the register, who was...

Fat shamed my family. Food was wonderful but unfortunately we will not be setting foot in there again. We ordered off the menu, nothing special. Just 4 meals for the family as we just got out of visiting my father in the hospital. Tired, exhausted, we didn’t feel like making dinner.

I went to pick up the food and the gentleman got the food and went through the order in front of everyone waiting. And kept making comments like “this is so much food”, “wow, what are feeding an army?”. Even as I was walking out the door I could hear him tell the person at the register. “That was so much food”.

It was 4 meals off the menu to feed four people. Just Stop!

Not exactly how I wanted to be treated after sitting in a hospital all day. No customer should ever be treated that way.

Food was good, but sad customers have to be judged...

I walked in here to pick up and deliver two of their customers’ orders. I was told by the woman at the register that someone else picked up one of the orders, and then she said they no longer do third party delivery. She proceeded to show me the 2nd order on her monitor, and told me it’s last on their list behind many other orders, directly conflicting what she said before. When I said I won’t return because they don’t do third party delivery orders anymore, she verbally berated me as I was leaving. Look through the other reviews mentioning their food causing sickness. This place will go out of business like all the other businesses that have been in that end unit of the building. The basic lack of politeness and service to a person who has been delivering their food for $4-$5 since they opened is an...