Pizza Hut — Restaurant in Rome

The worse customer service!!! I placed my order and the email I received stated it was going to be delivered to my house at 9:19 at 9:30 I called and ask information regarding my order. The MANAGER stated there were not door dash available to delivery my order. I asked to see if she could please give me an estimate of how long it would be. She stated she did not know and stayed quiet. I asked how do I supposed to know how much longer I needed to wait for my order if I have already waited ONE HOUR. She did not give me an answer until I told her then I needed it to cancel my order she said well I can call them and see if they can give me an estimate of time and then YOU call me whenever you think you have waited enough!!!!! She is rude and unprofessional and the TITLE OF MANAGER is too...

WORST CUSTOMER SERVICE IVE EVER HAD!!!!

ordered online and was a few minutes late after picking up a friend from work; got there and the girl said that they, Gave away our order to the WRONG PERSON; had us wait another half an hour and I HAD TO KNOCK ON THE WINDOW TO GET ANYONE'S ATTENTION!

woman who came to the window couldn't be bothered to care or even act like it was her responsibility to have any kind of customer service skills at all; even though I live out of town and made a point to order online so we could get it and go.

I've been ordering Pizza Hut for years but I will never EVER order at this location again and would not recommend anyone bother with this store, it's a 0 stars as far as...

Has Pizza Hut chgd something w their pan pizzas?? 🤮 YUCK I used to LOVE them. Got one tonight (w breadsticks & cinnamon sticks)... all the toppings for pizza were 'correct' but the taste was WAYYYYY OFF. NOT GOOD!!!!! I ate part of 1 piece & 1 breadstick (even tho they were cold - because I had to sit in the drive-thru to pick up behind another car for 10 min... I had ordered & pd online & sd I would pick up in drive-thru)...Shorter Ave Rome Ga. Everything went in trash!!!! :(( Just recd survey abt food etc... & I told them it was $$$ wasted.. They asked how they could make it right- I sd REFUND! We'll see if they care abt...