When I was seated, the person that greeted me didn’t smile wasn’t pleasant. Come to find out she was a “” key supervisor “. She had a dark hair with her hair, pulled up on top of her head.
My waitress who I’ve had in the past never smiles, never is pleasant. I want to tip really well when I go out to breakfast. I’m in a good mood. But it’s hard to do that when you get such ambivalent service. I do end up tipping 18% however, my tip would’ve been much more generous if I had a pleasant waitress
. I asked for home fries. I got hashbrowns .the hashbrowns were not cooked . The waitress never asked me how my food was . She never came back until she gave me my bill and then just drop the bill and kept walking..
I thought when I went To pay for my food, I could let the person who rang up, know that my hashbrowns were not cooked. I mean, they were white, not even slightly golden brown, and the texture was undercooked. That person happened to be the same person who sat me she did not greet me. She did not ask me how my mail was, she didn’t do anything except ring me up and walk away . No smiles no pleasantries . Sometimes just being friendly and nice really makes an experience dining out better.
I went at a time that wasn’t busy. It was 10:30 in the morning so after the morning rush, and before the lunch rush.
I will have to say that my eggs were done perfectly over medium, and the bacon was awesome as well has the ham with my breakfast. But I couldn’t even tell anyone that because nobody stopped to To check...
Read moreWent here with my family on Tuesday 3/28 and was left extremely disappointed. We ate around 6pm and they close at 9pm, so I'm not sure why we had any issues.
My boyfriend got a Honey Butter Chicken and Biscuit dinner, the chicken was rock hard and bland so he took one bite and sent it back. Which is something we don't often do, because we feel bad. But are we supposed to eat gross food just because? We are paying customers, we're not here to make anyone's day hard. We were very apologetic about sending it back.
When you don't like something at a restaurant, don't they usually apologize and offer you something else? Especially when the rest of your family is eating their food? When he told the waitress he didn't like it, the waitress looked really confused and said "OK, we'll take it off the bill" and walked off.
I found it odd that they wouldn't offer him a different meal, so I ended up splitting my Turkey Dinner Meal with him. Which had what looked to be 2 and half pieces of turkey for a full size dinner, not the smaller portion dinner (Which I have gotten from the Madison Heights location, and they give you 2 big pieces of turkey with the small)
So I paid for the full size turkey dinner just to have more stuffing basically. This was just overall not a good experience. The restaurant was hardly busy, never got any drink refills. Anyway, save your self a trip here and go to the Madison Heights location. They act to funny here...
Read moreThis was THEE MOST AWFUL experience in the history of dining. The server and the manager had a TERRIBLE attitude. The server actually expected the kids to come to her to get their food and drinks from her tray instead of taking it to them. They "ran out of lemonade" at noon and we were told they did not serve grits or oatmeal after 11am. Several people had to send their food back because their order was not right. One of our kids didn't even get his food and watched the other kids around him eat. They shared their food with him but then they still billed his mom. Another mom ordered cheese and avocado with her omelette but it came without it. She sent it back and they added the cheese but no avocado. She sent it back again and they added the avocado but everyone was done eating so she didn't eat it and they still billed her for it. We requested a refund for it. Another mom ordered an iced coffee but they didn't tell her they had no vanilla. Coffee tastes terrible. She sent it back. No kid should ever have to come carry their own food or drink to a table. Period. The manager also had a nasty attitude as we explained issues to him. He was very unapologetic. We'll never...
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