Both of those stars are for the gentleman at the counter. He was friendly and personable, he really tried to make it all right.
They have tables but you grab your own waters, napkins and plastic ware. Food served on a tray in carry out containers. No plates. But I was offered an empty carry out container. I didn’t feel like adding more plastic and styrofoam to my footprint so I declined.
The Tom Yum soup was broth, tomatoes and 2 mushroom pieces. They were out of the onion and green onion and I guess the cilantro was just missing? It tasted like tangy water and fermented tomatoes. The tomatoes were actually fizzing. I also had to change my order as they were also out of water chestnuts. (Again, insert very pleasant staff member doing his best). I was told the prices of some of these vegetables were making them rethink having them on the menu?
The spring roll had great texture and wasn’t greasy. It also lacked flavor. I think it was just lack of any salt whatsoever (I’m not a big salt person, but it was extremely plain). My food did come out extremely hot (temperature) so that was nice. The rice did taste good, extremely oily though. I think it is precooked/batched, so it probably requires more oil to reheat. My entree was decent. Had it contained the water chestnuts and green onions it would have been better. And a plate to scoop the food out onto and escape the plethora of sauce would have also been helpful.
I wish this place success. I know times are hard. But if the price of water chestnuts and green onions are making you short your guests and affect quality, it is time to rethink something. Using less carry out containers? Reducing entree portions by 25%? Adding $1 to each entree? I’d pay for quality. And my portion was too much food. But unfortunately I do not see the value in returning at this time. It just needs to taste better and...
Read moreI'll let you decide if you want to go here after this review.
I ordered food from there tonight. They delivered my order wrong (was a small, simple order). They gave me shrimp instead of chicken. I'm allergic to shrimp so lucky I caught it. I called back and complained and she sounded less than sympathetic. A few minutes went by and she called me back accusing me of lying. She said the cooks said they were out of shrimp. Interesting. See my attached image of the shrimp. So after I offered to drive up there and show her she said no and she would refund my $12 (only half my meal). I explained to her that if she would have refunded my order being the inconvenience she caused and rudeness she displayed, I would have probably came back and tried it again. She responded with something to the tune of "people like you aren't welcome there". Literally. I was shocked.
So because I'm also fair I'll leave an honest review on what my wife ate. She said it was "meh" at best. Pad Thai was borderline nasty but she was starving. Other area places are better. I didn't eat any of the food so I can't personally...
Read moreI love this restaurant. I had the privilege of spending 5-months in Thailand and this place is spot on. I’m pretty much stuck on the curries. Wonderful! But I do try different dishes sometimes, and I’ve never been disappointed. Everything I’ve eaten from the drunken noodles, to the sweet Thai chili fried rice, is delicious. Always fast, wonderful service. I love that the owner comes out to say hello and check on her customers. I read a complaint about an added gratuity to a group of 6. I’ve seen that on my check at many other restaurants. That’s common for groups of 6 or more. And reading through some of the other reviews I don’t think they’re even talking about this restaurant. One of them talks about making sure you have enough time on the parking meter. Huh? Another one, although a good review, shows a pic of a totally different restaurant. And there’s one with a pic of something that looks kinda like chicken (can’t really tell because the pic is poor quality) and claims it is shrimp. Anyway, this is by far one of the best...
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