Smoothie King — Restaurant in Royal Palm Beach

I was so excited to have a Smoothie King at this location, but my excitement quickly turned into disappointment. The staff is poorly trained and clearly don’t know how to make the smoothies properly. What’s worse, they seem to get frustrated with customers because they lack the skills to do their job.

There was no manager on duty—just a group of kids running the place. While there’s nothing wrong with hiring young staff, they need proper training and leadership. If you’re going to hire anyone with a pulse, at least have one all-star employee who can train the others.

I’ve been waiting on a so-called manager to call me back, but no response yet. It seems like ownership is more focused on quickly making their investment back instead of building a strong team. If you want this location to succeed, hire the right staff and train them properly—it’ll pay off in the long run.

This place has potential, but until the staff and management improve, I’ll be taking my smoothie cravings elsewhere....

1 star Visited the Royal Palm Beach Smoothie King on October 8, 2025, and was very disappointed with the store manager’s behavior. That morning I received a 50% off bowl offer directly from Smoothie King corporate (valid that day only). I’ve used this same recurring offer for months at this location without issue, but the manager refused to honor it, claiming he no longer accepts corporate promotions.

The real issue was his rude and unprofessional attitude. He laughed at my wife and me in front of another customer, said he “doesn’t care” about Smoothie King’s offers, and told my wife that talking to him was “like talking to a brick wall.”

Over a $5 discount, this location lost the business of our entire family. My kids and their friends came here multiple times a week — they’ll now go elsewhere. Until now, we enjoyed this store, but this manager’s behavior completely changed that.

Smoothie King corporate should really take a look at who’s representing...

I came in like a week ago and the cleanliness of a specific worker was not up to par. He was a short man with a purple shirt (I believe he’s the manager), his clothing were basically dropping off of him and he was touching money then my drink without washing his hands. Thag wasnt the only issue though, he then proceeded to take a long time to make my smoothie. I had a Pilates class to get to, considering he’s the manager and a higher up I thought he’d have some errancy. To make matters worse the drink was watered down and not full to the top. I’ve never had this issue with other employees before. his attire isn’t professional neither is his time management. I’m extremely disappointed, and hope this gets sorted. Until then I won’t be having him make my...