The Cornerstone Bakery & Cafe — Restaurant in Ruidoso

TLDR: food disappointing, tense environment. I really wanted to like this place. We went in a little before 2 knowing they closed at 3 but figuring we had enough time for a quick bite. They seemed a little stressed about it. Asked about a few of the pastries, but apparently they were already sold even though they were in the case. So we ordered two different cookies, a Mexican wedding cookie and a pecan sandy. They were the same cookie, one just had powdered sugar. They weren’t the best but I think they were the best thing we had. We ordered mixed drinks, they were ok, our poor waitress kept apologizing about being out of things, including the garnishes for our over priced drinks. Apparently someone quit so things were a little hectic. But we were just treated very unprofessionally. Like we were imposing on being there. And then our food was just so disappointing. My hubby ordered breakfast and the potatoes were dry and old, the sausage was dry and old, one egg was over cooked one was undercooked. It was just bad. I ordered the veggie sandwich and it was like a raw onion and bread sandwich. There was a little cheese and an odd mushroom and bell pepper a few pieces of spinach. My side salad (spring mix) and ranch was good. But the sandwich was lacking. At least the bread was good. I think I could’ve put up with the disappointing food if the environment was better. They were obviously stressed and short staffed but complaining to and in front of customers made for a very uncomfortable experience. I hope it was just a bad day but I don’t think we’ll be back. We also observed others around us being told what they were ordered was out and problems with their food. Also we didn’t feel comfortable using our salt and pepper shakers because they were...

We recently ate at the Cornerstone Bakery & Cafe in Ruidoso, NM and the experience was awful! After reviewing our credit card bill, we were charged an additional $10.00. The bill I was presented with (and signed) was for $43.52. However, they charged us $53.52. We left a cash tip and put a zero in the tip space. Apparently, they put a 1 in front of the zero. That is out right fraud! Also, the food was average and the owner was very rude and loud when confronted about the lack of guacamole on a dish that was highlighted as a sandwich with guacamole. You also need to pay attention to the additional charges that they add on, i.e. water. Who charges for tap water? They also do not pay attention to egg prices, they have gone down, yet you still have a egg surcharge. Definitely will not return there, nor will I recommend this place to anyone I know. * I had to edit my review after seeing the response received by the owner. You did call the police for an incident you seemed to not be able to handle as an owner of this establishment. We were NOT escorted out by the police! One person left the restaurant before you called the police. The rest of our party finished our breakfast but probably should have left as well. You did overcharge our credit card with a bogus tip. We left a cash tip! All of this could have been averted if you would have taken care of the customer that had the issue with his food. As an owner of this establishment you would think you would want return business by making your customers feel good about eating there. I have never been to an establishment where the owner yells and curses at his customers with other customers and children watching on. ...

We were here on a weekend trip to visit the lakes and we decided to have breakfast at this establishment, however it ended up being an extremely terrible experience. We travel to many places and have been to many restaurants and this was one of the most frustrating establishments we have visited. We got down as we had our dogs in the car so we wanted to order a quick carry out. We came in and midway through ordering the people taking our order switched and it ended up being 3 different people that took our order. After that we were asked to sit down and wait for our food to be ready. Although we had very clearly asked for carry out the lady gave me the pie I had ordered on a plate and I had to eat it there in the dining section. I asked for it warm and it seemed she threw it in the microwave for 5 seconds as most of it was still cold. We sat there and witnessed as two parties that sat down after us receiving their food, still no sign of ours. We had to go check to make sure our dogs were OK as it was taking way too long after about an hour we decided to ask them where our food was. The guy goes to the back and gets our food maybe a second later. Obviously it had been sitting in the back some where for some time now. We left extremely frustrated but it did not end there. Oh, mercy I wish it would have at least ended there. We get to the Lake and to our surprise the order was completely wrong. Instead of pancakes, we got waffles and the 2 main courses were completely different than what we ordered aside from the food being cold because it sat in the back somewhere for I am not sure how long. I do not recommend anyone eat here as it was a...