Subway — Restaurant in Rural Hall

Ok lets get this out of the way. I am a subway supporter. Always have, always will. I have eaten it everywhere. If I am being honest I have maybe eaten at subway close to 200 times and now I believe I have found the best subway there is. The best subway is in Rural Hall, NC and the reason is because they make the best cookies. At this subway Lou Ann and Kerry are responsible for the best subway cookies I have ever had. Not only are these two pleasant, make wonderful sandwiches (which includes my go to spicy Italian), but they take pride in everything they do. I have a custom of specifically choosing the cookies I want to eat off of the trays (always choosing white chip macadamia). Lou Ann and Kerry told me they they do not let the cookies sit in the oven too long so that it is soft and gooey. This seems like this should be a standard practice but you will be amazed at how many subways have cookies that are hard as rocks. If you happen to find yourself in the Winston Salem area I would recommend going to the subway in Rural Hall and buy some cookies. You will not be disappointed. Say hi to...

Employee- well the manager Debbie, was very very rude because I told her my steak was cold. She was not compassionate- she didn’t have a care in the world and didn’t even offer to rectify the problem, but instead charged me to remake it!!!! She Continued to argue back and forth with me, while other customers that were there agreed that she was indeed very rude to me, even after I was calmy speaking to her. It took everything in my power not to reach over the counter and punch her in the mouth,but I realized she was not worth the charge. Honestly i dont see how this subway is still in business! Sad thing is DEBBIE stated she called the franchise owner and the owner sided with her which makes it clear that terrible management and customer service starts at the top!!!I WOULD ADVISE ANYONE IF YOU’RE LOOKING TO EAT AT SUBWAY PLEASE DO NOT COME TO THIS LOCATION! TERRIBLE CUSTOMER SERVICE. and from the previous reviews I’Ve read, this seems to be a common issue with them here! #terrible!!! I have also left a review with...

This place doesn't even deserve 1 star. I just walked in with my ADA trained SERVICE DOG. She had her service vest on that said Medical Alert Diabetic Service Dog, Do Not Seperate Dog From Handler. The lady making the sandwiches asked me if there was someone who could hold the dog outside. There was a gentleman that witnessed all of this. He said he could hold my dog for me. I told the lady she isn't a regular dog, She said it was the owners rules, I am a retired Police Officer with a Service Dog that can smell if my sugar is low and if I'm not able to get to my insulin, she is trained to go to the refrigerator and get it for me, as well as my needle. This is the first time that I have encountered this. The workers need to be trained on what their allowed to ask of Service dogs or they'll cost the owner a lawsuit. Ignorance is no excuse!...