Cicis Pizza — Restaurant in Russellville

This place is a complete joke!!!! I'm a truck driver, and I'm from Orlando, FL. I stopped in on my lunch break, and I was expecting a full buffet bar. Most of it was EMPTY and they said it's because they have a 60 pizza carryout. That's not a good excuse. I used to work for cicis in Orlando, where it is A LOT BUSIER, and we used to get orders like that. We ran both ovens, and had 1 dedicated for the delivery, and 1 dedicated for the buffet, and we never got behind on either. You guys have 3 ovens!!!! Why was the bottom one not on?? Was it broken. And, I'm willing to very you guys knew about this order way ahead of time. We'd require 24 hour notice minimum for large orders. Do you? The buffet is supposed to do red, white, red, white sauce down it. Also, why did I get an attitude when I asked for a spinach Alfredo pizza. And, when a customer asks for a pizza that is not currently out, you're supposed to announce it when it dies come out, which you did not!! When I went up, and saw it on the buffet, it was almost gone. I will be contacting corporate. You people need new managers, or get trained properly. I also left a tip when I paid, which I regret doing. Get it together, or find...

My wife and I occasionally eat here alone, and sometimes with some friends who have 3 kids; they can feed the kids pizza on the cheap compared to most places!

I don't think anyone would call CiCi's a fine pizzeria, but at the price point it does give you an excellent value on a fuss-free lunch or supper. The buffet features a decent salad bar (much better than Pizza Hut's), rotini with Alfredo or marina sauce, and provides a wide variety of pizza and several dessert choices. The Hawaiian and spinach pizzas are my old favorites, and I always find plenty of others to like.

The staff is courteous, and never fails to ask if there's anything specific you'd like made. My friends always request a few unusual concotions made in aluminum take-out pans, which the staff cheerfully accomodates.

Everything (including drinks) is self-serve only, and while they do have regular hard plastic dinner plates, everything else is disposable. A pleasant, good value bang for the buck when you want some quick,...

This place has really gone downhill. Trays still have food residue on them, food is swept off of the counters right onto the floor. And while the waitstaff are usually kind and welcoming, there have been an increasing number of rude and unhelpful employees as of late. During our last visit, the woman at the register simply walked up as we came in and asked impatiently "soft drinks?", then spit out the amount after we told her no, just water. During the same visit, my grandmother inquired about the soup, asking if a fresh pot could be made, as it had gone cold. The male employee simply took some into the ladle, dumped it onto his hand, and told her "the soup isn't even cold". Needless to say, we won't be coming back. The only nice thing I have to say about this place is that the employee who's always cleaning up the floors and tables is nice...