Cinnabon — Restaurant in Sacramento

GIFT CARD USERS BEWARE!!!

I used my gift card that I got here, $20 on it. Apparently, whoever was on POS2 at around 1:30 PM today charged me three times, draining my gift card from $20 down to $0.80 because there wasn't a pin that was suppose to come up even though on the card reader it said approved.

The woman didn't mention this pin until after the second time I swiped it through the card reader, saying approved once again. She then asked if it was a gift card and then charged me a third time.

This gift card wasn't use before, and yet she charged me three times. So to gift card and credit card users, beware of this. Training seems to have gone downhill at this location since February and I would encourage you to look at the card reader. If it says approved, tell them. Or else the novice employees here will be draining not only your gift card but possibly your bank account when you use a credit card.

I don't proof of this due to getting one receipt but again, it was a gift card that was never used there before. Beware of the new employees...

I normally give positive reviews however there are two separate occasions where I felt an urge to post a review. First instance: There was a shorter larger lady working with two other employees yelling at them in a way that was disrespectful and obnoxious. Second instance: The SAME lady has gloves on, and she was handling money, eating food and boxing cinnamon rolls WITHOUT changing her gloves. The other employee was doing the same thing. I expressed how this was unsanitary only to be told "okay" as they handed me my food and continued on with the same pair of gloves. I will be filling a complaint with the health department and I hope Cinnabon changes how they train and hold accountable...

First time trying Cinnabon and You can tell Orlando hates his job with the way he treats customers and his coworkers , noticed he rolled his eyes when the cashier had asked for his help printing my receipt as if it was a huge task. Put him to work in the back of the shop because his people skills are not it. He gives off an “ugh” type of vibe that no needs in 2023. Also , don’t know the regulations but are hair nets and gloves mandatory for people handling food and making bevs ? Because if not they...