This place would be so much better if they actually cared about who they hired and if they implemented no phone and stricter rules as well. I had an order to go, they usually put it in a bag so i asked the asian wearing a hat for a bag and she tossed the bag on the counter. not to mention i also waited 5 minutes before she took my order because she was on her phone. i can tell she’s a child so i just go along with my day because i know kids these days have huge attitudes. when the asian guy wearing the hat backwards used to make the sushi it was so good, now they have anyone making it and it’s not as good as it used to be. the food is good but the way the server girls act makes the restaurant have...
Read moreI waited almost 30+ minutes for my meal, which I ordered the kids meal. The family that I was with had their food and was finished before mine was, and they ordered from another food court location. The food was not great either. Another customer and others waited for over 30+ minutes for theirs too. They are understaff. One cashier, two sushi prep person, one person calling out orders, another one just socializing with one of the individuals making sushi, and saw another lady come out and looked but didn't even assist with the register. I will not return to this location next time I am at Arden Mall. I would give it a...
Read moreYou can tell the owner doesn’t want to spend money on making their customer happy. I asked for a larger cup of water and was told they aren’t allowed to give anyone a medium sized cup. If they’re worried about paying for a 15¢ cup they should’ve just said that. I’ve would’ve paid an additional 15¢ for the cup. We had ordered the mixed tempura (which is supposed to be a mix of shrimp and vegetable), and was given vegetables with 1 shrimp... we went to the counter and mentioned we only got 1 shrimp, and they said that’s the only way they’re allowed to serve the dish. The food is decent, but we’re never...
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