1/16- update went to Jack in the box open near my house. She used my coupons without a problem and was running a little late so decided to try this Jack in the box again. Same issue back customer service lady told me I couldn't even use my coupon for my coffee in a dollar off of my hash brown. Truthfully, I feel like she's a little racist because I know she cater to Hispanic customers. Store 4404 ... Are the mocha you can only use one coupon ... Been using coupons at Jack in the box. My whole life won't be returning to this one. It was an older lady at the drive-thru that told me this. And the coffee literally just had to mocha sitting at the bottom wasn't even blended or anything. Wasn't expecting Starbucks but was expecting some...
Read moreEverytime I come to this location they are completely unorganized usually I only see one or two employees handling every order which of course makes the line ridiculous . This morning I come for some coffee and once again I get the excuse they aren’t selling coffee. Either this company has lazy or OVERWORKED employees that refuse to accommodate the customer. It’s 11am why aren’t you selling coffee. No wonder why the Starbucks next door is doing so much better. I would love an opportunity to speak with corporate because time and time again I run to the same issues I shouldn’t have to go out of my way when this is my neighborhood jack in the box. Next time I will be recording the names of the staff members every day I...
Read moreOrdered a large box of their new popcorn chicken, but when we opened it we found that it was nearly empty. Went back to tell them it seemed like they didn't fill it properly. The drive thru cashier was polite and asked for James or Josh (some guy in the background wearing a gray shirt), and the guy returned the box hardly any more full than it was before. Before slamming the window in my face, he snarkily said that now it had more than a small box. Worst service of any Jack in Box I've been to. Make a small drive over to Dixon or Woodland and avoid...
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