Jersey Mike's Subs — Restaurant in Sacramento

The sandwiches are good but the two ladies who were making my sandwiches seemed a bit too pushy and rushed even though there was NO ONE in the store. I wanted 2 full subs and i had already explained multiple times that it was my first time coming there to get food. They proceeded to both ask what i wanted on my sandwiches at the same time randomly and when i paused and explained what i wanted on my first sandwich i asked for extra cheese as i had written down a sandwich order my sister raved about. I kept getting interrupted from the other lady while the first was asking me questions as well. I asked for a Philly cheese steak for the second sandwich and the lady clarified and said “so you want a chicken philly cheese steak?” And who the heck asks for chicken!? I repeated what i asked for and she started making that sandwich. When i continued with the lady making the first sandwich, she seemed put out and annoyed that i asked for cheese then because she then said “oh, i wish you said that first because we have to put the cheese and meat on the bottom so i have to flip it over, we are supposed to do it with the meat” and i answered her “i’m sorry i have never been here before i don’t know how it works, i was just reading it off how i have it written down but i’ll do that next time” And she just continued to act like she just wanted me out of there. My mom was on the phone with my sister and she asked “are they already making the sandwich? Y’all just walked in there.”

Overall the food was good, but i didn’t under what the rush was as it was in the morning and there was nobody else coming in. They weren’t understanding and i felt a sense that i wasn’t welcomed there. If i visit another restaurant i will go to another location.

The shop was clean the kitchen looked clean, and food was fresh. I only feel their customer service could be better....

I WENT TO THE SOFT OPENING OF JERSEY MIKE'S THE DAY BEFORE THEY OPENED. I WAS TREATED EXCEPTIONALLY WELL. THE FOOD WAS WONDERFUL! THIS IS A WELCOME ADDITION TO THE RESTAURANTS AT THE DELTA SHORES SHOPPING CENTER. I ATE THE ORIGINAL ITALIAN SUB. THE SANDWICHES ARE BIG! DAY 2 - TODAY I CAME IN DURING THEIR OFFICIAL OPENING. THE LUNCHTIME CROWD WAS BIG. TODAY I ORDERED THE HOT CHIPOTLE CHEESE STEAK. IT WAS ABSOLUTELY DELICIOUS I HIGHLY RECOMMEND IT. SADLY, THEY NEGLECTED TO PUT CHIPOTLE ON MY CHEESESTEAK. DAY 3- TODAY I ORDERED THE CLUB SUPREME. SECOND DAY IN A ROW THEY FORGOT TO ADD SOMETHING TO MY SANDWICH. TODAY THEY FORGOT THE BACON. IT WOULD HAVE BEEN SO MUCH BETTER WITH THE BACON... HOWEVER, REGARDLESS, THE AMOUNT OF MEAT AND TOPPINGS ON THE SANDWICHES PUT SUBWAY TO SHAME! DAY 4 - TODAY I HAD THE NUMBER 18 CHICKEN PARM. ALTHOUGH NOT BAD, IT WAS RATHER UNDERWHELMING. IT'S NOT SOMETHING I WOULD ACTUALLY RECOMMEND. NOT SURE IF THEY NORMALLY ASK WHAT TYPE OF BREAD IS TO BE USED FOR THIS, BUT THEY CHOSE THE BREAD WITHOUT ASKING ME WHICH KIND I WANTED. YOU MUST UNDERSTAND THE STAFF IS BRAND NEW, SO GO...

Omg the lady was nice at first, but when I asked if I could get banana peppers and chipotle mayo added to my sandwich, the lady got a little rude. Like, if I'm ordering a sandwich I thought I could add what I wanted, anyway, that wasn't my problem, my problem was I waited 10 minutes for my big kahuna chicken sandwich only for them to try to make me pay for a philly sandwich. I told her I was sorry if there was a confusion but I ordered the chicken one and she said No you ordered number 56, idk what number she said but I was like um no I said big kahuna chicken, she said no you ordered number fifty something (i forgot the number) I was like I dont even know the sandwiches by number girl, there's no way I ordered that one. Then she says well she can't remake it for me because she can't throw this sandwich away, and I said no I don't eat red meat I'm not paying for a Giant sandwich I will not eat. And I was like guess now you have to throw it away, and I left. Trying to make me pay for their mistake??? No thank you. I'll stick to Firehouse...