Pizza Guys — Restaurant in Sacramento

I recently ordered from Pizza Guys and unfortunately, I had a highly disappointing experience. From the moment I opened the box, I was greeted with an overwhelming and unpleasant odor coming from the pizza. It was a complete turn-off and made it impossible for me to enjoy my meal.

Not only was the smell off-putting, but the taste of the pizza was also subpar. The crust was overly greasy and lacked any crispness, while the toppings seemed to be haphazardly thrown together. The overall quality of the pizza fell far below my expectations.

Furthermore, the customer service was less than satisfactory. When I called to express my concerns about the smell and the taste, the representative seemed indifferent and offered no resolution or apology for the inconvenience caused. It was clear that customer satisfaction was not a priority for Pizza Guys.

As a regular pizza lover, I have had my fair share of delicious pizzas from various establishments. Unfortunately, Pizza Guys failed to meet even the basic standards of taste and quality. I was left feeling disappointed and unsatisfied with my entire experience.

I strongly advise against ordering from Pizza Guys if you are looking for a satisfying and enjoyable pizza experience. With the multitude of other pizzerias available, it would be wise to explore other options that prioritize customer satisfaction and deliver on their promises of delicious, fresh pizzas.

Overall, my encounter with Pizza Guys was one I would rather forget. The unpleasant smell, mediocre taste, and lackluster customer service make it clear that this establishment has a long way to go in terms of quality and customer satisfaction. Save yourself the disappointment and seek out a more reliable and enjoyable pizza...

No ranch, not even a single one after spending over $120 here?!

As a client who spends our hard-earned dollars here to support the local businesses, I am extremely disappointed with the team and management of this franchise. I came in to pick up a group order and did not mind the extra wait for the food. I understand that any big order is going to require time to prepare the order. Upon receiving our food, I asked if we can get a side of ranch. I mean who doesn't enjoy a side of ranch with their pizzas? I was informed by the associate that unless we placed it on the order we can not get a single side of ranch. As a business most impacted by the pandemic, the least you can do is cater to your customers to ensure we are happy and continue to bring our business back here. Unfortunately, my team and I will not be ordering from this location again. Its truly disheartening that during this time where we are suppose to help one another that such a franchise does not do the same. Customer service is key to the success of a business and it truly was not present at...

After this last frustrating phone call, I will never ever provide Pizza Guys any of my hard-earned money again. Don't trust Pizza Guys to make a situation right. Today I called in to take advantage of a two-pizza credit I had received earlier in the month because of an issue made on a previous order. Unfortunately today, after just three weeks had passed, there was now conveniently no record of this credit in their system. It was my word against Pizza Guys and with Pizza Guys apparently, the customer is always wrong; the Pizza Guys staff refused to honor the credit. After I refused their counter-offer of 25% off, they hung up on me. Now, I...