The Sandwich Spot — Restaurant in Sacramento

Terrible food and even worse customer service. I ordered a cold Tuna on Dutch-Crunch bread and the female employee looked at me like she had no idea what the hell I was talking about. Another female employee had to tell her that I ordered from the cold sandwich board. Then I had to repeat what I wanted on my sandwich to her four times. Light mayo, light mustard, lettuce, tomato and pickles only is what I requested.

I ordered another sandwich off the cold menu, Turkey on Dutch-Crunch with light mayo, light mustard, lettuce, tomato and no pickles. The first employee told me there was no more Dutch-Crunch bread and asked if I mind waiting for new bread to finish cooking. I said no. I then observed the first employee look at the last Dutch-Crunch bread on the rack and it appeared to be hard as a rock. Yet, the employee still made my tuna sandwich.

The second employee took the rest of my order, two meals with the sandwiches. I was told there were only three choices from the fountain drink machine. None of which I was interested in drinking. I asked if I could get two canned sodas instead for the same meal deal. The second employee said no and I asked if everything all together would be much of a cost difference. The employee just rang up my entire order without any word. I was charged the following:

1 Cold Tuna Sandwich = $8.99 1 Cold Turkey Sandwich = $8.99 2 Chips (1 3/8oz bag) = $5.38 2 Can Sodas (12 FL oz) = $5.98

Total = $31.43

So... after the rudeness; I paid for my meals. When I asked for another separate bag, the first employee acted like she didn't want to give me the extra bag.

Once I got home (10 minutes later), I noticed that my tuna sandwich was hard as a stale brick. The Dutch-Crunch bread was so hard that the tuna, mayo and mustard didn't even start to make the bread soft or soggy. I couldn't eat my sandwich at all. I was very disappointed and hungry. I'm never going to this place...

We stopped here during our roadtrip, after ordering online through Open Door we were notified our sandwiches wouldn't be ready for 30 minutes. We called in to double check how long it would take and after confirming 30 minutes we asked to cancel the order. The woman said she couldn't cancel it and we'd have to do it through Open Door. After spending time on Open Door and seeing no way to cancel it we decided to wait 20 more minutes. When I went in 30 minutes later the woman I spoke to over the phone said she didn't start making our sandwiches because she thought we were going to cancel which we clearly didn't so now we've had to wait nearly 45 min. Terrible...

Great sandwich shop. They do not short you on meat there is a perfect amount of mayo on it. Would like to see more toppings such as sprouts, olives, etc but what they do have is fresh and delicious. Give the Bomb sauce a try (jalapeno ranch). I did pay for cheese and didn't get it but honestly it did not take away from this sandwich and mistakes happen. They were providing a quick service and had several orders come in. I will be back for another great sandwich.

Potato salad was okay, almost seemed store bought not sure if they make it there or not. Generous portion and...