Dunkin' — Restaurant in Saint Joseph

Ordered 4 coffees and 4 donuts on the app. When I got to the store, they had none of the donuts we ordered (were out by noon apparently) so I asked for a refund of our donut purchase price. I was told no, they couldn't do that. I asked for a gift card for the purchase price of the donuts. I again was told no. I was told they could put my name on a list at the store for a free donut next time but we were traveling through and don't live in the same town. There advice to me was to email the company and ask for my money back. This is completely unacceptable that I gave them my money and got no product in return and then they refused to give me any of...

This D&D is my favorite place in St Joseph! ( South Belt). The staff is always pleasant, and get my orders correct every time. I have my favorite employees, but they're awesome! I believe the female, shift or assistant manager, is my favorite here. I've been a Dunkin customer for over 30 years! I was so happy to find a couple here in Missouri. I'm from New England and we have them on every corner. Thank you guys, for being awesome, and dealing with the early morning,wrap...

Placed a pick up order the app was having trouble going through. I got to the mic before it processed entirely. I was met with someone on the mic named Amber, so I’m told, she was very rude very snappy and very unprofessional all because as she stated the line was backed up however they only had one line open. I love Dunkin and am a frequent buyer but this has put such a distasteful feeling to me. WILL NOT BE RETURNING. Dave please reevaluate your staff as they are running...