Abelardos Mexican Fresh — Restaurant in Saint Joseph

Came at 9 pm at night and ordered a Bavarian filled churro, fajita nacho, and mixed fajita plate #23. Use to come here a lot years back but now this place has become a joke. The lady at the window is rude, unfriendly, and soulless. The prices are ridiculously high… $16 plus tax for 2 mediocre sides which makes up the majority of the meal and then a little bit of what you actually came for (in my case the mixed fajita plate) WISH I had taken a picture before I ate it because my box only had a little mound of mixed fajita mix at the center of the main course spot and the sides were empty… barely any of the food I came for. Wanted a good portion of a delicious fajita not what I got. Fajita was mediocre. My shrimp were over seared and rubbery and the rice is ever so slightly subtly flavored. The beans are creamy and Lardy not terrible but not great, not even good just eh. The prices here have raised and the portion size has lowered. Bad deal over priced and mediocre food with no seasoning. Blandest Mexican food, anything but authentic which uses many spices and seasonings.

My wife’s meal was the nacho fajita and the tortilla chips were chewy and undercooked… one of the easiest things in the world to fry and it was chewy and undercooked. Over half her box was chewy undercooked tortilla chips so I’m sure you can guess how unappetized she was. This might be my last opportunity to pick a place to eat, it was that bad.

And lastly a churro that had no cinnamon sugar coating in the middle and barely any filling… just slobby, rude, bland, and a scam overall.

Lastly the new lady working at the window would only give us 2 red salsas when we’ve gotten 2 red and 2 tomatillo every other time before and she said they’re out of limes and kind of just rushed out the bag into my wife’s face all rudely. I understand being pressed for time if there’s a long line but this was an empty parking lot empty drive way late Sunday night…. Absolutely no reason to rush us at the window and rush us at the intercom when we’re trying to decide what sounds best to us.

Can’t believe we paid $35 for no drink. A big scoop of flavorless rice and a big scoop of bland beans and a small handful of what I actually came for (mixed fajitas) and my wife got chewy undercooked chips… with a dessert that just taste like deep fried bread with virtually no filling and half hearted coating… it was like eating an unfinished bready old fashioned donut but with no icing.

The workers just don’t care here. No attention to detail or care for their customers. It shows.

This is has been our experience twice in a row now within a 6 month span… our...

Tempted to compare this place to McDonald's where order accuracy is concerned..... And I mean that in the nicest possible way. When you are ordering for someone with any dietary restrictions, allergies, or personal preferences and you specifically request to omit certain ingredients or toppings (ex.: cheese, lettuce tomato, etc.) it is generally expected to not find these items on your food. Especially when you place an online order and have to spend 30 minutes (or more) making sure that you've gotten everything omitted and/or added that needs to be. You double and triple check all the individual omissions, and make sure to go out of your way and even select the "PLAIN" OPTION to ENSURE there is ZERO reason for error. You then get to wait an hour, pick up your order from a drive up window. You MAKE SURE to ask if everything was prepared according to your chosen preference and receive reassurance that it most definitely was.... Perhaps it is just me but when paying almost $70 on food for JUST 2 PEOPLE you would think your indications would be followed and food would be correctly made. You arrive home 10 minutes later only to find that your now LUKEWARM and SOGGY food is almost ALL incorrectly made and, despite the establishments CONFIRMATION, you find that all the food that was ordered for a person who LACTOSE INTOLERANT has been buried under a very thick and gooey mass of cheese anyway.... DESPITE all the effort made to ensure that it was not.... So, even though some of the food we had from Abelardo's was decent (after we did what we could to render it edible) I still can't bring myself to give them more than 3 ⭐⭐⭐. Because of the wait time, the cost, and their apparent inefficiency, I have no qualms about holding them pretty close in comparison to another McDonald's but with a little added...

I keep coming back :) edit

I have been a customer service professional in St Joseph for the last decade and it's just really disappointing to be on the receiving end of bad service, when you know how important it is to treat people whether they come to your establishment once or every day, like you appreciate their business

I come here like once a week and was upset tonight when I realized that instead of my food that I ordered they gave me a tortilla with cheese on it in a box and I mean the order total was $44 I did get my two burritos but the rest of it was not correct I don't even think they gave me a receipt but when I came back and called just to get my $6 item I was simply told NO and I just my feelings are hurt by that because it's pretty ridiculous. Maybe the order taker could repeat the order back to the customer before finalizing the order. That is just asking to make an error that.creates un happy customers. This was like my favorite place and the girl was so unwilling to help me that I'll probably...