Wow has this place gone down hill! Their sandwiches used to be okay, not great but acceptable enough. Yesterday I went for the first time in a long while (too many other better places out there), and I ended up returning the sandwich for a refund. It was terrible, just awful. Extremely small, skimpy fillings and not worth 10.00 at all! One thin layer of turkey, like one piece of meat kind of shredded up, a tiny smear of "avocado", one thin piece of cheese, thin slices of cucumber, and four of the worst slices of small tomatoes I've ever had. They were small tomatoes, hard unripe white & pink in color. A few shreds of lettuce that tasted of preservatives. I will never go there again. The employee admitted they have "cut" the portion of meat. She actually was nice and helpful about giving me a refund. I had gotten the order to go, got home (nearby) and discovered this mediocre overpriced "sandwich". I saw and tasted how bad it was, jumped back in the car to return it immediately. You know it sucked if I went back out to complain and return it, still hungry after all that. Went to Firehouse Subs instead where it's still expensive, but at least they know how to make a sandwich properly. They need to step up their game, otherwise they'll be going out of business with too many other better...
Read moreI am very unhappy w/ the way me & my mother were treated this past Sunday which was Father’s Day. My mother & I went into Jimmy John’s and there was 2 Young guys working that night. The Young White man w/ glasses was nice & the Young Black Man was not Nice At All. When I asked the Young Black Man that night if me & my Mom could sit down to eat, He hesitated then said OK but we close in 40 min. So while we were eating he comes out & says we are closing in 15 minutes then he sits down at the table in front of us on the other side of the door. He is sitting & waiting very impatiently for us to get up and walk out the door. He kept sitting down w/ his arms folding & kept on looking at us w/ angry look on his face. Then my mom said he is nervous b/c how he kept looking at us that she did not want to finish at little bit of her sandwich is had left. So , when I am pressing my body up against the door to open it he reached over me & opened the door for us to throw us out of there. He throw us out basically & scared My Mother who has On-Set Dementia. The Young Black Man is very Arrogant & Unprofessional the way he treats people. He also should not be working at your establishment if that’s how he...
Read moreFirst visit to this Jimmy-Johns. Ordered the new Cajun wrap for my wife and I to share. Was asked if I wanted the "giant". Well, we were pretty hungry and were sharing so I said "sure". Associate offered to wrap separately and I said that would be great...thanks. Sat down and waited for this big ol' $18 Cajun Chicken wrap to share with my wife. It came out as a sandwich, not a wrap. I stepped to the counter to report I didn't get what I ordered and was immediately verbally trounced upon by two people making sandwiches claiming I ordered a "Giant" which is JJ code for bread I guess. I never used the word "giant" and only agreed when the person taking the order asked if I wanted the "Giant". In my mind he was asking if I wanted a large wrap. So, they were all mad at me because I did not know the Jimmy-John lingo or code words. No problem to me though... I can take being belittled by a couple of stressed out fast food workers.... Jimmy-Johns just got the first and last $20 I'll ever spend there. Thanks to the two angry souls making the sandwiches at this St...
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