I am so tired of giving this chain second chances never again⌠they are unable to make regular iced coffee.. I say can you please just put a damn cup of ice and pour your hot coffee over it and put some milk over⌠I get to the window and I get the dirtiest look and she hands me a cup of ice and a hot cup of coffee, for me to do myself, and then proceeds to tell me itâs against their policy to pour ice in a cup that is made for hot coffee. We went around and round and I asked for a manager and then she just tells me sheâs an hourly employee and doesnât make the policies. Iâm like well please take this cup of ice and this hot cup of coffee back and I want to change the order. Sheâs like weâre gonna charge you for it and I said absolutely not. Long story short she finally put 5 pieces of ice in the hot coffee and it was just over, so Iâve got my Luke warm disgusting coffee . Iâm never going back again. This chain will go out of business. Just give it a little bit of time. Unbelievable customer service and apparently unbelievable corporate policies. If you run a coffee store, you must sell iced coffee...
   Read moreThis coffee shop is one of the best places to stop for a drink. The coffee is always fresh, smooth, and full of flavor, with plenty of great choices to fit any mood. What really makes the experience stand out, though, is the customer service. The team is consistently friendly, welcoming, and efficientâthey always greet you with a smile and make you feel valued as a customer. Service is quick, but never rushed, and you can tell they truly care about creating a positive experience. Highly recommend it to anyone who appreciates great coffee paired with genuine,...
   Read moreHonestly? If you put up with Dunkinâ Donuts iced coffee? Then youâll be fine. As pictured, you can see that the oat milk in my cold brew was chunky??! Little bits of stuff floating in it? Now I know ingredients sometimes settle. So I thought I would take a swig anyway. And all I asked for was vanilla. This coffee was so sweet that the only thing I can taste was sugar. Again, if thatâs your vibe? Go for it. So I thought I would give it one last chance and try the black cold brew I got for my partner. This supposed âcold brewâ tasted like watery, iced coffee,...
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