After a long car ride from Bend, I went in to get a soda for the rest of the drive home. Before doing so however, I attempted to avail myself of the facilities, as it were. The first thing I noticed upon entering the Men's restroom was the incredibly loud music blaring from a speaker overhead. I used to work in aviation so trust me when I say this music was too loud.
I moved to the stall and attempted to close the door for privacy (as any reasonable person would). It would not close. I applied a little extra force to my efforts. It still would not close. Upon further inspection, I determined that if I leaned all my weight on the partition side of the door, I might be able to close the door. I leaned and it closed - barely.
When at last I was able to get to the front counter, I asked to speak with a manager. The employee I spoke to asked what I needed. I then asked him if he was the manager. He replied that he was. When I told him about the volume of the music, he replied: "We can't control the music in there." Wrong answer. I suggested he talk to the owner or someone who could rectify the situation. He said he would.
I then proceeded to tell him about the stall door and my troubles getting it to close. I suggested that currently, his establishment was not ADA compliant and that any reasonable person would most likely want to close the door for privacy. I also implied that, since it was difficult for me (someone reasonably in shape) to close the door, it might be difficult for someone who was not (or even someone who was) to close it as well. He spouted off a string of excuses about the shoddy workmanship of the repair man who had been tasked with fixing it. I suggested he should probably expedite its repair. He affirmed that he would.
Having informed him of the inadequacies of his restroom, I ordered my drink. He attempted to give it to me free of charge for "my troubles". I told him that wasn't the reason I told him about them and that I merely wanted to bring them to his attention so the issues could be rectified. I then paid for my...
Read moreIt's probably silly to comment on fast food restaurants because due to the quick turnover in staff and management, what happens today, positive or negative, could be different tomorrow. But in the several times I've visited the Winco-parking lot Burger King, a few things seem to be consistent. The staff messes up my order and the restaurant is just a hassle to get to. You have to wind around through the Winco parking lot a bit, you get stuck at a couple of traffic lights to get back out, and it feels like I end up playing a game of chicken with people every time I want in or out of the drive-up window. As for chicken, for whatever reason, the drive-up menu today failed to list the value menu chicken sandwiches. So I dare to ask about them and find the communicating through their speaker system is an impossibility. They can't understand me and I can't understand them. So I shout some more, think my order is understood, wait a few more minutes for confirmation, but hearing nothing, I venture up to the window, only to find that they really don't have my order down. I ask the person if they were paying attention and am told by the woman "it was her, not me" as she points to the clerk who is now pulling her money and leaving the register. We go through my order again, I point out the fact that the menu isn't complete, and with a semi-interested response of "really?" from the clerk, I leave with the complete belief that if I went back next week, the menu would still be wrong, the clerks still won't understand my best efforts to order, and they'll just blame each other if something...
Read moreWent in to get a large Icee. Pd my $2.99 was given my cup. Proceeded to dispensing machine. All of a sudden, I was lost. Had pictures of Coca Cola products floating across the screen in front of me. Stood there for a really really long time watching the pictures of my chose of drink. Never did see Icee picture. So I stood somemore staring as t the pictures passing me by. For I thought to myself " Ok. I probably missed it. For my sight isn't what it one was." So I stood thru the pictures again. Then finally I made my way bach to the chasher. Waited a c I up moments for her to make eye contact. Then said very politely, "I think th as t I might need some assistance, for I don't see a Icee selection on the machine." For her to reply "Well. We don't serve Icees." To my start a startling surprisè. I responded with " But. Mam. It right there on top of you beverage selection." Her witty comment then was. "Well. We really ain't got non' here. I'm telling the truth. Really, trust me. There arnt." "I think I'll take my cup back then. For I can figure this out. Thank you for your help." Has I reached for my cup. To make it back to this wonderful new contraption. To have the next 2 choices I made where UN Available. So I took my cup and ran. Just as fast as this old grandma can wobble with her cane in...
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