Honey & Co. — Restaurant in Salem

On 09/01/25 my husband had breakfast at Honey & Co. with some visiting family members and ordered a bacon omelet to go for me, since I couldn’t attend due to being in my third trimester with twins. When he brought it home, I immediately noticed that it looked more like scrambled eggs with shredded cheese—completely missing the bacon. As regular customers who often order this exact dish, I knew right away it wasn’t prepared the way it normally is in-house.

My husband called the restaurant to politely explain the issue. After being put on hold, he finally spoke to a woman. Before he could even finish explaining, she cut him off, saying: “Let me stop you right there. We have not made any to-go orders today, so I know you are lying, you are trying to scam us, and I am going to hang up now.” She then hung up the phone.

We were shocked and disappointed by this dismissive and accusatory response. Not only was the food prepared incorrectly, but the way we were treated—as if we were dishonest—was extremely unprofessional and upsetting. While we considered taking the food back to show them, we decided it wasn’t worth the additional stress. Unfortunately, this experience left us feeling disheartened and unwelcome.

As loyal customers, we did not expect to be treated in such a manner. Regrettably, due to the lack of professionalism and respect shown, we have decided to take our...

Came in this afternoon with my boyfriend, and we ordered corned beef and hash to share, orange juice, coffee, and a side of brunch meat. Frankly I’m very disappointed. This is only my second time dining here, and it will be my last. To start, I was upset to discover after already drinking my cup of coffee that there was lipstick on the mug, exactly where I had been drinking from- but I do not wear lipstick. Not only is it disgusting, it is embarrassing to discover such a thing. I asked for a new mug, and was given a quick apology and a refill. I understand that lipstick can be very durable and hard to remove sometimes, but I do not dine at restaurants where I have to worry about the cleanliness of the dishes I am eating or drinking from. The coffee was not comped from the bill. There was also a silly surprise charge of $1 for splitting the meal onto two plates, which I have never experienced, and would have happily split it myself if I had known they would charge me for something so trivial. And finally, our side of brunch meat was $6, we ordered the German sausage and we were both very surprised to see one lone sausage sliced in half on the plate. Overall I feel that I wasted $10.50 in lipstick stains, singular sausages, and...

Hubs and I decided to try this new place downtown (new to me as I had not heard of it yet). Kat who was our favorite server at another eatery was now at Honey & Co. and when she told him where she was working he suddenly remembered he had eaten there with his boss when they first opened. Well! First thing to note is the bright and cheery greeting by Rob the owner, (co-owner and wife is Donna). It was jamming in and out but we were only 2 and were seated right away. Second to note is their Mimosas! Tried the Elderflower and the the strawberry basil both set the tone for my Sunday morning :). Even with a jammed crowd efficiency and friendliness was evident. Kat, as always on her game! My choice was the Geoff Omelet - stuffed with real prime rib slices, horseradish cream (you can't have prime w/o horseradish) mushrooms to die for. Huge portion! Hubs had the Boursin and Prosciutto Omelet and made an absolute piggy of himself..(I took my massive portion home to share for the next morning). Large portions, market prices, nice happy vibe..a little noisy due to the warehouse-rustic accoustics...turn up the music, Rob.. We will go back again..and again. We will try lunch next - as long as they have...