I tend to go to this location a lot, just because it's near the freeway. This last Friday was no exception. I went for the fillet of fish sandwiches for $2.50. I was told that that was only on Fridays. I asked what day it was and they said it was Thursday. I pulled out my phone to check, and sure enough it was Friday. Then the cashier said that they didn't have them anymore. They didn't have fish sandwiches anymore? The cashier said they did still have fish sandwiches, but the special had ended last week. I told them that it was still on the sign. He called a manager who said that the special had ended. I said it was still on the sign so I thought they would honor it. They said that there was nothing that they can do since it was in the system. Then the manager proceeded to ask me which sign it was on, so I told her the one in the drive-through. She said she would send someone out, not believing me. I told her that it didn't matter that she needed to honor the sign. She grabbed my money and told me to just go. When I got to the 2nd window, they asked me if I even paid. Yes, I paid but I didn't get a receipt because the manager was so rude. They scrambled around and then finally gave me my food. I called the office and the lady was very sweet. I think they just need some training. Seems like every week that I'm there, the cops are there for one thing or another. I've even had a crazy person come running through the drive-through and beating on our car. By the time we pulled around to get our order, she was topless and the cops were...
Read moreI have given this McDonald's plenty of opportunity. They have consistently gotten orders wrong. The orders are either missing items or are just completely wrong. I usually come by in the morning so it may be different with the afternoon or evening crew. I highly suggest double checking your order and your receipt. The main reason for this review is I went by this morning for a simple large orange juice. The person took my order and never told me a price. Got to the window to pay and she asked if I had the large orange juice and took my card. I paid, she gave me my card back and never gave me a receipt. When I got to the pick up window they tried to hand me a McGriddle. I said I just had an orange juice. Come to find out they had charged me for a McGriddle without my knowledge. So I paid over a dollar more for my orange juice. I could care less about the dollar. This establishment has lost my business, solely for the fact that they are consistently making mistakes. If I cannot rely on order accuracy why would I come back. I highly recommend a different McDonald's if you're wanting McDonald's. At least for...
Read moreI placed a mobile order. I got the worst service. First they told me they didn't have my order... Which was true because they didnt listen to me the first two times I gave them my code. Then after explaining again they rudely said oh its a mobile order you have to give us the code. I immediately felt dismissed. Then I pulled up to the first window and had a nice encounter with that employee. However at the second window i apparently screwed up their whole day and was told oh your the mobile order you need to pull up to the third window and wait. Now I felt like the kid that got picked last after 6 cars were served bags of food. Then to top it off my bags were shoved through the window and the employee hastily left. They of course forgot my daughters milk but I didn't want the hastle of waiting for it so I just left. I have never had such a bad experience from pre ordering food before. This particular mcdonalds appears to not want my business and that is okay since they are a dime a dozen I will be taking my business elsewhere... You...
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