Taco Bell — Restaurant in Salisbury

Okay, you guys were doing good, but one cashier having a bad day can change everything. The manager is very polite, the entire staff is polite, but I had an experience with an annoyed cashier that affected me negatively, and thus prompting me to edit my review. Side note: If a customer is trying to explain that they don't want any dairy product on their food, and goes on to express that one time they ordered a vegan meal but had something green with dairy in it placed on their food; they are talking about the Avocado Ranch Sauce. I didn't know what to call it at the time and was seeking help thinking you would know since you work there at the store and take orders regularly. It was no reason to become annoyed because I didn't know what to call it. I was simply asking for help to ensure that I wouldn't have to consume dairy from Taco Bell...again. But the manager was great, very polite and professional and was able to rectify my situation by informing me of the name of the product that I was trying desperately to avoid. Thank you for that, and my review in no way reflects on the manager or the cooks. Just the one cashier that was having a bad day, because she is usually very polite and helpful. Not sure what happened today. But a customer should be able to ask a question without causing you to express annoyance. Lastly, the only reason I have to walk through and express the details of my order the way that I do, is because If I do not, I will end up with meat or dairy (cheese, sour cream, avocado ranch sauce) or the like on my meal as I have experienced from both locations in Salisbury before. I apologize if this is inconvenient to anyone, but what can I do? I'm simply trying to...

If I could give it 0 stars I would. I usually love coming to this specific Taco Bell location but I will not go back until Jonathan has better customer service manners!!!!

I ordered all of my food and checked my bag before leaving the check out line. I was missing two soft tacos and cinnamon twist. After explaining to cashier (before she even opened the window again she huffed and looked aggravated I was there) she just looked at the screen to check my order/silently ignoring me. The employee, Jonathan who took my order asked what I was missing. As I was lifting each item out to show him (I didn’t want him to think I was trying to steal) and explain that I was missing two tacos and cinnamon twist he rolled his eyes, turned to another employee saying that he’s not sure what I’m talking about and he was so aggravated with me and acted like it was a huge inconvenience that I was telling him I was missing two soft tacos and cinnamon twist. The other two employees also were just staring at me and not taking me seriously.

I told him, “if you’re okay with me leaving without my full meal I will” he looked at me and said, “have a good night!”. Jonathan or Jonathan’s manager, id you’re reading this- all it took was for you to smile and get the two soft tacos and cinnamon twist that I PAID for.

Sadly, this Taco Bell was the only one with good customer service until Jonathan took my order and the two other employees did nothing to fix my order. Will...

HO YES MINE FELLOW PEOPLE WHO WOULDN'T LIKE TO HAVE A VERY NICE STEAK BURRITO WELL CRAFTED WITH ALL THE GOOD STUFF INSIDE., THAT ANYBODY WATCHING YOU EAT THEIR MOUTH WILL START TO BE WATERING CAUSE MOSTLY ANYBODY EATING ONE OF THIS WOULD LIKELY BE THE ENVY OF THEIR NEXT GUESS SEATING BESIDE THEM CAUSE THESE IS ALMOST IRRESISTIBLE TO PUT UP WITH SPECIALLY IF YOUR MONSTER HUNGRY AFTER A HARD DAY OF WORK YOU ARE GOING TO NEED TWO OR THREE OF THIS STEAKS BEAUTYS IF YOU KNOW WHAT I MEAN CAUSE I'M A CONSTRUCTION WORKING MACHINE THAT NEEDS TO BE FUELLED TO PERFORM AT MINE BEST AND WITHOUT A GOOD MEAL YOUR NOT GOING TO PERFORM AT YOUR BEST I GUARANTEED IT MINE GOOD FELLOW PEOPLE THAT'S WHY I DO RECOMMEND THAT YOU FIRST TAKE CARE OF YOUR BODY PUT IN THE GOOD SO NOTHING BUT THE GOOD WOULD BE COMING OUT NO DOUBT ABOUT IT MINE DEARLY BELOVED PEOPLE JUST TAKE MINE ADVICE AND MAY THE GOOD BLESSINGS OF OUR LORD AND SAVIOUR ([JESUS CHRIST)] OUR KING OF KINGS BE ALWAYS WITH ANYBODY WHO READS THIS MESSAGE STAY WITH THE KING AND THE KING WOULD STAYED WITH YOU NO DOUBT ABOUT IT MINE DEARLY...