The Pie Pizzeria - Underground
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I thought I'd treat my daughters to a nice pizza Friday night 11/10/2023. From the time we arrived to having our pizza on our table took just over an hour. We ordered a bbq chicken cilantro 16" and biting into it , it was very cheesy with not much other flavor. We didn't eat much because it was honestly very filling and felt heavy-laden. Before we left the restaurant, our stomachs were uneasy and our plans for a Friday night away from home in SLC were waylaid by not feeling very well. After much thought, I decided to call the Pie. A manager on duty told me they could at least give me another pizza, but she would have GM Zach call me Monday. He called and refused to do anything without a doctors note. He said no one else complained, so obviously--that invalidates 3 other peoples malaise following eating at his establishment. I have worked, even taught in the food industry and he went over their procedures for prep, chill, and baking. Well you know what? Not every procedure is always followed because someone forgot and left the chicken out too long, or someone used a bag of cheese past expiration. Not every worker always washes their hands. He said it might be because the "crust was too thick," or "too much cheese." Give me a break. When has either of those things ever been a problem on a pizza? I'm disappointed Zach wasn't more empathetic. I'm not a kid trying to get a free pizza. None of us would touch the leftover pizza and that should speak volumes. Shame on you for disregarding my concerns.
Julie RJulie R
00
The place is very small but it has a really nice environment. I recommend to order some appetizers while you wait for your pizza Because it takes a while. The pizza was huge and really good. The biggest size they have is enough for about 12 to 16 people. One of the things that I don't like from this location is their service. It's really bad. The cashier that took our order didn't even smile or said hello when we got there. Once the pizza is ready they have a window where they put the pizza and call up your name, so you can pick it up. When ours was ready they called up two different names at the same time and one of my friends went to pick up the pizza and he took the wrong one, so one of the guys in the kitchen yelled at my friend: "Hey you! That's not your pizza", my friend turned around and moved out of the way and the same guy yelled one more time: Hey! Where are you going? I have your pizza right here. Just wait right there. Even though the place is loud we could hear everything the guy said to my friend.
Jean “El Macaco” MendietaJean “El Macaco” Mendieta
10
"Wait, what is that?!" "Is that...I'm taking a picture!!" I've eaten at a couple Pie location in the Salt Lake Valley and have almost always been impressed by their food. If I want a 1,000 calorie, piping hot, greasy slice of fresh pizza, this was my number one choice. The atmosphere is a bit loud here though, being the college staple that it is, so I would also recommend their takeout location just around the corner, or just any of their newer buildings around the valley. The cockroach was a first, however. I'd suggest staying away from the Underground location until they get that resolved, unless you really just don't care. Where there's one, I'm sure there'll be many. Our appetites promptly disappeared and we left the place at once. As much as I'd give this place four or five stars for the quality and taste of their food, I simply can't when I see a cockroach right next to it.
Andrew RobertsAndrew Roberts
70
We got the cheese bread, spaghetti and meatballs, and shitake pasta. Cheese bread was just not good. Spaghetti sauce was sour tasting no real flavor, and surprisingly with all the stuff they put in the shiitake pasta it has absolutely no flavor I tried putting some salt on it, pepper and red pepper which did nothing even the chicken I couldn't taste all it did was provide a different texture to the dish. The one thing I could taste was the burnt cheese. I have no idea what else to say. For me. Very much $40 waste to spend. Besides the food. The delivery guy showed up was nice and got our food to us hot. And the women who took my order over the phone was pleasent and competent in her job. Great decisions on the hiring aspect but might want to work on the food. Or who ever is making it.
Trisha Ann BellTrisha Ann Bell
30
Okay, Let's be real. This place, is awesome. Situated right by the U, it's a hit with the college crowd and also with families. The food is obviously the big hit, I have NEVER had pizza better than this, this stuff is fantastic, the cheese... Oh man the cheese. The cheese is amazing, and the selection of toppings is better than anyone else, especially the meats, so many options. The drinks, the root beer is fantastic, many different beer choices and all kinds of other options. Other than pizza, there is many salad options so there really is something for everyone, this place is worth driving hours to get to, and I recommend you do. And to top it all off, they play actual decent music, alternative with the likes of Pearl Jam and so many others. Try this place you WILL NOT regret it.
Caribou LiteCaribou Lite
20
Visiting from NYC and wanted to see if the pizza was worth hype. Yes yes and yes this place was just what we were looking for. We visited on a Saturday afternoon and were able to order right away. Inside: This place is dim lit and very laid back. While you're waiting for your order you can watch the tvs or admire the writing & pics on the wall. Once, you order most of the things you would need are available at your own dispense. Food: I will admit I was pleasantly surprised with the taste. Of course there was a bit of a wait for the order to be ready (30-35) minutes. Staff: Everyone was friendly and helpful. The guy taking the orders at the register was pleasant to work with and was patient with us while we decided what to order.
Konigin EKonigin E
30
Nearby Attractions Of The Pie Pizzeria - Underground
The University of Utah
Utah Museum of Fine Arts
Kingsbury Hall
The Kura Door
Pioneer Theatre Company
Libby Gardner Concert Hall
Nuance Aesthetics
The Mint Facial Bar & Med Spa
Barr Aesthetics
Yugo Salt Lake City Landing

The University of Utah
4.4
(750)
Click for details

Utah Museum of Fine Arts
4.6
(471)
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Kingsbury Hall
4.4
(454)
Click for details

The Kura Door
4.7
(371)
Click for details
Nearby Restaurants Of The Pie Pizzeria - Underground
Rio Grande Cafe
The Pie Pizzeria - Take Out & Delivery
Osteria Amore
Indochine Vietnamese Bistro
Coffee Noir
B&D Burger
Cucina
Two Creek Coffee House
Publik Eds
Crimson View

Rio Grande Cafe
4.3
(756)
Click for details

The Pie Pizzeria - Take Out & Delivery
4.5
(629)
Click for details

Osteria Amore
4.6
(539)
$$
Click for details

Indochine Vietnamese Bistro
4.3
(369)
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Basic Info
Address
1320 E 200 S, Salt Lake City, UT 84102
Map
Phone
(801) 582-5700
Call
Website
thepie.com
Visit
Reviews
Overview
4.6
(1.9K reviews)
Ratings & Description
Description
Branch of a casual local chain delivering thick build-your-own & specialty pizzas & breadsticks.
attractions: The University of Utah, Utah Museum of Fine Arts, Kingsbury Hall, The Kura Door, Pioneer Theatre Company, Libby Gardner Concert Hall, Nuance Aesthetics, The Mint Facial Bar & Med Spa, Barr Aesthetics, Yugo Salt Lake City Landing, restaurants: Rio Grande Cafe, The Pie Pizzeria - Take Out & Delivery, Osteria Amore, Indochine Vietnamese Bistro, Coffee Noir, B&D Burger, Cucina, Two Creek Coffee House, Publik Eds, Crimson View
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