Subway

Went in on 05/24/2023 at 2:28 pm. There was one girl with brown bangs and tattoos on her hands, long fake nails. Then a Chinese-looking man that seemed to be the shift leader and was leaving. Lastly a boy with a tattoo on his neck. When I was checking out, a worker named Kyle came in and took over for the Chinese shift leader. Okay now for the experience: I went in and no customers are in line or in the lobby, only me and three workers. I walk in and the girl greets me and says, “one second” while she puts on her gloves. Then her and the boy and shift leader are standing there talking. I finally say after about 5 minutes, “Can I get an Ultimate BMT.” And she gets snappy with me and says, “How can I help you” and I say “yeah,” and then once her brain registers what I had previously asked for, she asks what kind of bread. Then she proceeds to talk to her co-workers about how they “do the bread differently” then she goes and squishes my bread. I go into Subway like 3 times a week and never has anyone squished my bread so flat. Then she asks, “Do you want it toasted or not?” And it wasn’t the question that was bad, it was the rude tone of voice. She didn’t smile, she was just completely rude, she didn’t even put the topping on, someone else did. Then she charged me and I myself, had to ask for chips, she didn’t even try to upsell like anybody else that works there. She didn’t even say “have a good day,” or anything, she just started conversation when the new shift leader came in, Kyle. It was such bad service. Like I said, she was the only girl in the store that day. I get that people have bad days, but she seemed like the happiest person standing there talking to her co-workers and then looking at the only customer in the store and treating them awfully. Like get real. She even over charged me (I know because I get the same sandwich every time I go).