I been going to almost all Bros in San Antonio and one out of town and had great service. This little girl/women woke up not liking her job. One I gave her a 20.00 and she didn’t even know how to count back for my change. After I gave her my order I asked her do I give u my number for my points? Yea so went on and cashed me out than I asked her so u need my number? OH U HAVE TO TELL ME BEFORE I TAKE UR ORDER! So I told her ok SO UR TELLING ME I DONT GET POINTS TODAY BECAUSE IM THE ONE THAT HAS TO TELL U BEFORE I ORDER? And you don’t tell us HI ARE TOU USING UR APP TODAY? Thanks I drove off before I catch a case. So ppl tell them ur number or show ur app because they won’t ask. And ur...
Read moreI just had one of the best experiences at this Dutch bros, the staff are always friendly but today there was a tall gentleman who was just beyond pleasant, he came out and took my order and instead of making me wait to get to the window to get my drink he ran it out to me, and I asked for a different straw because I got the blue lagoon rebel and the strawberries get stuck in the regular straw, and he ran back inside and got all three colors and brought them out with a huge smile on his face and asked me what color I wanted. This is what I would call 10/10 service, I didn’t catch his name but this is the kind of energy that makes your day at...
Read moreThe staff are always super friendly! Since the place is new, Dutch Brothers brings in staff from out of state to help train and support new locations. These staff are super friendly and well trained. Even the new hires are talented and friendly. I've gone to this location several times already since they opened and my order has been correct each time. In addition, within those few times I've gone, the staff have already remembered me. Lastly the drinks are always so good. I think Dutch Brothers is one of the few coffee/drink places that's really worth the value you pay overall. Safe travels to the visiting staff, it was wonderful...
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