I recently had the pleasure of visiting Jersey Mike's, and I must say, it was an exceptional experience from start to finish. The delicious sandwiches and outstanding service truly deserve a five-star rating. Allow me to highlight two individuals who made my visit even more memorable: Manager Jake and the incredible worker Isaiah.
From the moment I walked in, Jake's warm welcome and friendly demeanor set the tone for an enjoyable dining experience. He exuded professionalism and genuine care, ensuring that every customer felt valued. Jake's attentiveness to detail was evident as he effortlessly managed the bustling restaurant, ensuring that each customer received exceptional service. His knowledge of the menu, combined with his ability to create a warm and inviting atmosphere, made my visit truly exceptional.
Now, let me take a moment to express my gratitude to Isaiah, who went above and beyond to provide exceptional customer service. Isaiah's enthusiasm and dedication to his craft were evident as he skillfully crafted my sandwich. He took the time to listen to my preferences and offered recommendations, resulting in a mouthwatering creation that exceeded my expectations. Isaiah's attention to detail and the care he put into assembling my sandwich showcased his commitment to delivering the highest quality.
Beyond their individual contributions, Jake and Isaiah's teamwork and camaraderie were remarkable. It was evident that they shared a strong bond and worked seamlessly together to create an environment that radiated positivity and exceptional service. Their genuine smiles and friendly banter added a personal touch to my dining experience, making me feel like part of the Jersey Mike's family.
In addition to the outstanding service, the sandwiches at Jersey Mike's were absolutely delicious. The bread was fresh, the ingredients were top-notch, and the portion sizes were generous. The menu offered a wide variety of choices, catering to every taste preference, and the sandwiches were made to order with precision and care.
Overall, my experience at Jersey Mike's, thanks to Manager Jake and the phenomenal worker Isaiah, was truly exceptional. Their commitment to exceptional service, combined with the mouthwatering sandwiches, made this visit a memorable one. I highly recommend Jersey Mike's to anyone in search of a fantastic dining experience. Kudos to Jake, Isaiah, and the entire team at Jersey Mike's for their dedication to excellence. They truly deserve a five-star...
Read morePlease let me tell you about an incredible experience I had today at the Jersey Mike’s off De Zavala just over a block away from I-10 (5886 De Zavala Road, 78249). It’s the day after a holiday and it is was rather busy in the store, but two employees stood out as they assisted me. Their names are Arline and Adrianna, and they make really delicious sandwiches.
First the food I ordered: I did not call in my order, so I stood in front of the menu finally deciding on a giant number three (The American Classic - ham and provolone) and giant number 13 (The Original Italian - provolone, ham, prosciuttini, cappaciolo, salami and pepperoni). As many know, the meat for the sandwiches is thinly sliced to order, the vegetable toppings are freshly prepared and waiting to land on a customized sandwich. I ordered both Mike’s way (lettuce, tomatoes, onions, oil, vinegar and spices), extra tomatoes plus pickles, banana peppers and jalapeños. I also asked for the red pepper relish on the side since I was taking the sandwiches to go to enjoy with my family at home.
Now the service I received: Arline and Adrianna tag-teamed to prepare my sandwiches, and the sandwiches were ready to go in no time flat. It was so impressive how well they worked together and moved so quickly while making me feel like I was the only customer in the restaurant. They were kind and patient as I explained that it had been a moment since I’d visited a Jersey Mike’s, and I left reassured that our sandwiches would be as delicious as ever.
I feel comfortable recommending this specific location to both first-time and repeat customers of Jersey Mike’s. The sandwiches I ordered looked just as they do on the commercials and the menu. When I got home, we immediately dove in and they were terrific. Incredible food and exemplary service are always an awesome combination. You will not be...
Read moreIt was good although I did ask for lettuce and tomatoes on the side and they pit it on the steak sandwich so by the time I got home the lettuce was all hot and wilted. Also I went to the pick up sign and the guy working the register was also th guy dressing the sandwiches so 2 other people got their order first and the guy had to dress another sandwich before I go waited on. 6/3/23 Again I did ask for lettuce and tomatoes on the side and they put it on the steak sandwich so by the time I got home the lettuce was all hot and wilted. Not really sure of why it is SOOO hard to put items on the side. I fail to understand inept people and why so many of them work at Jersey Mike's. It's a shame cause they have decent product. Of only they could hire...
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