KFC — Restaurant in San Antonio

I went to KFC I went there for the first time on San Pedro and there was one car in front of me and I literally had to wait almost 15 minutes for me to go through drive-thru and after they took my order I still had to wait and then when I proceeded to the drive-thru window I noticed that half my order was on the window and I still had to wait another almost 10 minutes for the other half of the order to come in and I purchased two burritos and a three piece chicken tenders and the fries were cold that chicken tenders were cold and also hard and the burritos had too much sour cream onion in them and I noticed that all the employees with the manager were just talking and not doing their job as in taking care of the customers and when I ordered the three-piece tenders it came with the meal and they also forgot to give me my drink and I spoke to the manager ebony and she wanted me to come back which was I was already at home and it's a 15 minute drive to get there KFC and that was one of the most terrible experiences I have had with KFC and it was not worth the visit or the money I spent and I would never go again to that store as long as Ebony's the manager and the crew that she has working for them is not working or taking care of the customers it wasn't worth it and waste of a trip going all the...

This is hands down the most disgusting fast food restaurant with disrespectful and lower IQ employees !! I asked for an extra crispy , white meat two piece dinner through drive through… pretty simple…… I received a dark meat , original recipe meal. I took the meal into the KFC only to have a worker look at me and turn around without saying a word and went to the back. Another worker asked if I needed anything, I explained what happened and handed her my receipt. Third worker later after the receipt was walked around being viewed by various employees, I was told “ Well, we didn’t even have any extra crispy” … ok,… that still doesn’t explain the dark meat meal when the drive through worker repeated and confirmed my order 3 times!!! The woman then abruptly asked if I wanted the original or a refund. The employees are exceptionally rude and unprofessional ( but, they are fast food workers so what did I expect?) Don’t eat here unless you want questionable cleanliness , your order completely wrong and to be treated with total...

This is the worst experience in my life. No urgency, careless employees. Waited 30 minutes in drive-thur. This is insane. When I finally made it to window I was told out of salt given me a hard time on my military discount. Then he dropped my change on the ground and does not apologize. Never got my change. Where is the manager, this store is a nightmare. Please, learn the word urgency, fast food. Need to care more. I was there August 1, 2018 at about 9:15p.m. Please check your drive-thur times. 30 minutes wait is unacceptable. Perhaps, your school kids employees has no discipline or simply just do not care and for your older employees just because they have NO education it is still no excused for being very slow. I will never come back here. There is no leadership. Also, cashier needs to be more concerned...