KIN thai + sushi — Restaurant in San Antonio

Firstly the food was good and worth it, however, our service was terrible. We went on a Thursday night, so it wasn’t super busy. When we got there our waitress was initially very attentive and great, until a table of people who I believe were her regulars came. Before that table arrived, we had placed two appetizer orders. The table of her regulars placed an order of one of the spring rolls we had also put in. When our appetizers were ready, our waitress brought out the appetizers and left one at our table but took the other one to the other table, the spring rolls both tables had ordered. We had no issue since we thought another one would come out for us soon. When the kitchen rang another order of spring rolls, the wait staff took them and ate them. We sat and watched as our waitress and the entire staff ate our spring rolls behind the bar. When our waitress finally came to check on us and I brought up the fact we were missing food. She knew I had seen her eat the entire order as we watched hungry. She said she would check on the food and ran to the kitchen. We told her we didn’t want it anymore since our food was coming out. Once the check came, our waitress sent another waitress to charge us who said that a drink was removed for the missing food item. A drink which was not valued at the same amount. When we complained that the items were not of equal value and we were paying more than the missing food, the other waitress went back to ask our original waitress to have the drink and the spring rolls removed. It’s so shocking they tried to have us pay for the food they ate in front of us and then how they acted that the kitchen messed up the order when we clearly saw them eat our food. As mentioned, the food was good, but I will never dine again. Especially if I’m expected to pay for the waitstaff’s meals and watch them eat it in...

February 2023: Many had the same idea to have dinner @kinonbulverde tonight as the front area was full of people waiting. Thankfully the wait wasn't too long.

Dad had their fresh Lemonade, my husband had Thai Iced Tea and I had the draft Kirin Ichiban.We started with Thai Spring Rolls, Shrimp Tempura and Sashimi Salad with spicy sauce on the side. For the main entrée we had the Golden Pompano with tamarind sauce and Pineapple Fried Rice with shrimp. I don't think we've ever had a bad meal here. So much good food! And so much leftover too!

@kinonbulverde is part of the SA Restaurant Gold Diner's Program and we used the 10% off the total bill!

Check it out if you haven't stopped by yet!

August 2022: It was a mix of Japanese and Thai for dinner tonight @kinonbulverde.

Dad had the Pink Lemonade, my husband had the King Crush and I had the Asian Sangria. We started off with the Spicy Sashimi Salad and Tempura Shrimp. Both are great deals for the quality and quantity for the price. We had the Grilled Pompano with the tamarind sauce and the Pineapple Fried Rice with shrimp. Great food and great service!

Come check them out!

April 2022: Beautiful Sunday to enjoy @kinonbulverde patio!

We were so full from the food and had leftovers to take home. We started off with the Kin spring rolls and Salmon tower. My husband had a Kirin Ichiban Light and I had a Sake Sunrise. We had the chicken and jasmine rice, chirashi Don, Kin poke bowl, tamago sashimi, salmon sashimi, eel sashimi and yellowtail sashimi. We've never been disappointed with the food here and really enjoy the outdoor seating. We've had the Thai dishes here before but didn't have it this time. Equally great!

Check...

I’m not happy with the customer service in this restaurant. Place was busy but there were about 5 tables empty, staff looked confused and overwhelmed. People came after us with no reservations greeting staff and the guys cooking the sushi and they got seated before us, I had asked one of the girls if we could put 2 tables together (by the front entrance) and she said no, I asked about the big round table and she said no because it was reserved (no one occupied the table the entire time we were there) finally we were about to leave and a guy came and said there was a table for 4 that we could seat there (we were 2 adults and 4 kids), to wait for the table next to us to put it together… loooongg story… Anyways… I will give them another chance on a weekday JUST because their food was delicious. I was very disappointed to see that I was charged a gratuity about $25 but since I had no chance to review my receipt I also tipped $32 dlls, I ended up paying about $211 for our meal.

I will update my review on my next visit & will post photos...