Raising Cane's Chicken Fingers — Restaurant in San Antonio

⭐️⭐️⭐️⭐️⭐️ THE LEGEND OF JAVI – CANE’S ROYALTY

I’ve eaten at Raising Cane’s more times than I’d like to admit, but never—NEVER—have I been graced with service like I was when Javi took our order. This man didn’t just work at Cane’s… he WAS Cane’s. I’m convinced he was fried in the same oil as the tenders and dipped in sauce before being hired.

The moment we walked in, Javi greeted us like he was the host of a five-star Southern chicken palace. His energy? Immaculate. His smile? So bright it could toast the Texas toast. He took our order with the enthusiasm of someone auditioning for a Top Gun: Chicken Edition movie—focused, passionate, and ready for lift-off.

We were about to order our usual combo when Javi locked eyes with us like a chicken prophet and said, “Let me upgrade your life.” And boy, did he deliver. He made sure our Cane’s sauce to chicken ratio was scientifically perfect, our drinks had just the right amount of ice (not too much, not too little—Goldilocks levels), and I’m 97% sure he blessed the meal with a wink.

Halfway through our meal, he came by to check in—not just a “how’s it going,” but like a full emotional support check-in. “Y’all doing okay? You vibin’ with the toast? You spiritually aligned with the crinkle-cut fries?” Sir. YES.

Javi didn’t just go above and beyond—he transcended. The man deserves his own drive-thru lane, custom sauce, a cape, and probably a Netflix documentary.

If Cane’s ever loses Javi, it’s a national emergency. Give this man a raise. A medal. A chicken tender-shaped trophy. Something. Anything.

Thank you, Javi. You are the sauce...

Update/Edit: I just spoke with Customer Relations. They were so polite and so helpful and I felt very heard. They were able to issue a refund. I'm changing my review from 2 stars to 5 stars based on the professionalism of management. Thank you, Canes!

Original post: Came here last night as we had company over and purchased two Tailgaters (50 tenders). Atleast 40 of the 50 had tendons, grizzle, and one had a bone in it. If it wasn't a bone, it was a piece of grizzle hard enough to stab the roof of my mouth. All our guests had issues with it. Super disappointed. I've been here before and gotten a 3 piece, but have never gotten a large order. I typically go to Boerne for that. And I will continue from now on. La Cantera parking lot sucks, cars are zipping around. The line wrapped around the building, but it went so quick! And the service was great! So friendly! For spending $87, I was hoping for it to be more edible. We typically love Canes, its always a hit but this...

What are we teaching our kids with this styrofoam taking all the room in this bag; just to put the strips and fries in the same vessel.

The bag is quite cute with all the animals snorkeling for spring/summer, but the ones in the little yellow submarine makes me miss the Beatles and my daddy, and unfortunately feel sorry for the idiots that went exploring.

I’m grateful for the food being hot and fresh, but not sure how they bread the chicken because it was coming off the chicken.

They could save a lot of sauce by not filling the cups to the rim. I know it would mean filling more cups, but most of it got on my fingers opening the cup, than the two strips of barely breaded chicken. The rest got thrown out in the bag. All & all, I’m happy and full now, grateful for the food? Maybe they can bring their price for the kids meal down when they don’t pay for styrofoam and cane sauce. $6.98 for two strips and fries, they could be generous on the fries with...