Rude employees. A hello, thank you, you’re welcome, and have a nice day go ALONG way. Food was decent, but service ties in with my whole experience. I drove about 20-25 mins downtown because i was in the mood for Tacos. I asked for two quesadillas and a order of charro beans i saw she rung me up for 1 quesadilla and 1 order of charro beans, i corrected her and said it was 2 and she said yes that’s what i have you down for, so i paid $5.xx. I thought it was just a mistake I’m not sure so get my food about 5-10 mins later, mind you I’m waiting in San Antonio’s 108 degree weather, i get to my car and it’s only 1 quesadilla. It’s fine i went back and ordered another waiting another 5 mins or so. Charro beans had more onions and cilantro than beans. Obviously this place is good after a night of bar hopping on the strip, but maybe that’s all it’s good for, who knows? The thing that stood out to me the most is the cashier asked if i wanted to leave a tip. After i was waiting 3-4 mins without a hello, after i had to verify it was 2 quesadillas not 1, and not even a ounce of sincere customer service. The green salsa is good though.
Customer service goes along way especially right now with prices rising and everyone being cautious where they spend...
Read moreNormally don’t really complain but I feel that I was overcharged for what I received. I orders 2 eggs and avocado slices. Received a small portion of eggs half of an avocado. It was less then what’s in a taco what I was given and I was charged almost $10 bucks with tax. Was also charged twice A11/A12 and have no ideal what it is. Those charges came out to $3.14 have no ideal what that charge was. Food was ok, service was ok. Nothing special but ok. Update: was told the A11/A12 charge was for eggs but they never posted the charge on the door or on the menu or at the table. No one told us about the charge at all. Anyplace else I’ve been has had the courtesy to post and inform about the extra charges for eggs. Not to mention other restaurants charge .50 per egg this place charges over a dollar per egg. Informed staff. Staff offered no help, was told they would let the owner know. Look annoyed I even said anything. Sad place to take your elderly mom for lunch. Won’t be...
Read moreI have ordered from Uber Eats from here for late night eats because i live in the neighborhood and it is good and convenient. I decided just to go pick it up instead of having it delivered tonight, and the customer service at pickup was really bad. I think they have good food, but i can order from somewhere else where they are not rude. I waited in line, although i knew my food was already ready and paid for. They helped the other customers, but when it was my turn the woman behind the counter ignored me when i tried to tell her i was there to pick up an order. Then, the man behind the counter did the same. When she did decide that she was ready to help me, she didn't know about my order. I had to look it up and tell her that i ordered online, etc. It was not a smooth or quick pickup, like it could be, and they were insulting. I won't be ordering again. I kinda want to give my normal uber driver a better tip now for having to deal with...
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