What's Brewing Coffee Roasters — Restaurant in San Antonio

Updated review: we couldn’t stay away from the beans, kolache and quality drinks 🙈 service has been on point the last 3 times and they donate to feral cats so they are redeemed in my book!

Old review: We used to love this place to get our coffee and beans, but unfortunately after today’s experience we will not be going back. We waited 15 mins ahead of opening to be there to grab some beans and waited in line for over 20 mins with a mix of patrons who just wanted coffee and those who just wanted to buy beans. There was mass confusion over the line system because there’s a sign that specifically says order beans here and another to order drinks here. One customer ANd another employee or customer even remarked, “if you’re just ordering beans go under that sign” like there’s 2 separate lines…Well there were 3 groups of people (including ours) who waited to order beans and no one ever came and when someone told the cashier 20 mins later she gave a blank look and said we need to wait in the one line all over again. She didn’t even try to get someone to help us or help herself…Needless to say, every person who came to order beans left and we have a horrible taste in our mouth. We will be giving our business to an establishment that respects our time, rectifies the situation and takes down signs that...

Such a fun place!

Not only do they have an amazing selection of beans to choose from to take home or brew there, they have an epic pinball collection! On certain nights, they host pinball leagues in the San Antonio area. They have an expert/professional league, Beginners league, and children's league. There is a wide range of pinball machines. From the classic wooden ones to the modern surround sound full immersive experience ones. The older ones have a little list in the top right hand corner on the machine that tells the year it was made along with a few fun facts. They range in price per game from .25-$1.00. Don't worry about bringing quarters, as they have a change machine ready for any $1-$20 denominations. They provide a large selection of coffee (see picture) to choose from. They will weigh it out for you to take home or they can brew it there. Excellent place to try new coffee or try a flight to see what type of coffee you like best. Our party came in with 7 people from ages 8 years old to 50 years old, and everyone had a fun time. The service here is prompt, friendly and knowledgeable about the coffee they offer and are happy to provide any answers to the style of coffee to recommend. Or any information of the styles of brewing coffee or the coffee itself.

We enjoyed both the...

So I get there and order and there is another customer that came in after me and orders. Instead of one of the staff members, not making my coffee, at the counter acknowledging me so that I could pay for my order, she instead let's the guy that came in and placed his order after me, pay for his coffee. Then after he's done cutting in front of me and paying, this staff member continues to go back to what she was doing before, which was folding paper bags, again, not even acknowledging me so that I could pay. It took another staff member to come to the counter and finally assist me with payment. I'd like to think this lack of customer service is a training issue and not a discrimination issue, but perception, at times, can have a more negative effect. I didn't say anything because I tend to be a loud person in general, but I also took into consideration there were other customers there. Considering the higher price of my coffee that I don't mind paying, as well as, the fact that I tip fairly well, I did not deserve the rude behavior from that particular staff member. I always keep in mind that the best way to hurt someone/business is with my pocketbook, or lack thereof,...