Carl’s Jr. — Restaurant in San Bruno

The Holidays are rough as it is, and Ive recently had some deep personal tragic backstory type stuff happen in my world and honestly, when I finally got my appetite back I wanted comfort food. I wanted what I got as a kid, western with extra bar be que sauce, bacon, and onion rings. I wanted a chocolate milkshake and onion rings on the side.

This is a Big Deal. I havent had an appetite in a while.

The drive through speaker box wasnt working, so the heavy black man who was working that drive thru on sunday december 4th kept yelling at me to scream my order into the box. Finally i decided I didnt feel like screaming and decided to pull forward.

I have no idea how my front driver tire ended up bursting in their drive thru: he told me i was "speeding" but i never really touched the acceleration. I must have hit the curb at just the right angle, or there was something in the drive thru, because my tire popped.

This is all random and weird. The messed up part was when this same order taker peeked out the window and started making snide remarks at me.

I pulled forward into a spot and went inside. I hadnt felt like screaming into a speaker, but I definitely felt like the basic human decency that should be afforded was missing. The staff was unfriendly and cruel about my tire on my 2013 ford fusion bursting in their drive thru.

I no longer feel like eating at Carls Jr. It was a comfort food, but this location may have put me off of my...

I rarely give 1 star reviews. If I could give a negative review I would. I had a craving for a small order of French Fries after I got off work. Went through the drive through. Ordered a small natural cut order of fries for $2.39. The woman at the drive thru barely spoke English and told me they did have the item available. I said what do you mean, it's listed on your board. Next I hear a man's voice over the intercom who took my order. I approach the drive through window, no greeting whatsoever. I handed a young man a $5 bill and without saying anything he proceeds to give me a little over $1 plus in change. I said the board listed the fries for $2.39. Next thing another man has the audacity to tell me I was only receiving $1 plus change because of the tax on a $2.39 order of fries. C'mon, do not insult my intelligence. Over $1 in tax. So not only can you not speak English, you offer lousy customer service and are trying to rip...

Workers are either blind, deaf, or both. I feel sorry for the manager of this location.

A few months ago: Drive thru - Ordered Double Western Bacon Burger with NO CHEESE and waffle fries [came with cheese that was melted onto beef patties, waffle fry box half empty]

A month ago: Drive thru - Ordered Famous Star with NO CHEESE [came with cold slice of cheese]

Less than a month ago: DoorDash - Ordered a Double Western Bacon Burger with NO CHEESE, Chicken tenders, and waffle fries [came with two slices of cheese]

Today: DoorDash - Ordered a double hamburger (hamburgers are called hamburgers because they are cheeseburgers without the cheese, right?),m and decided to write NO CHEESE on order specifications just in case, with two sides of waffle fries [you can guess what happened - very similar to the...