I have been going to Bully’s for over 20 years. Have considered it a hidden gem and have gone there for happy hours, dates and group dinners. Yesterday evening, my boyfriend and I had reservations at another steakhouse in downtown and decided at the last minute to switch it to Bully’s as it’s one of our favorites, and we didn’t want to deal with the large crowds for New Year’s Eve. We were sat at a small table alongside the bar. Dinner began normal enough, the waitress was quick to take our drink and food order and get our dinner going. Shortly after we were seated, a drunken lone football fan probably about in her 60s came and sat at the bar about 4 feet away from us and began loudly speaking to the bartender. While she was loud and swearing a lot, it was harmless enough and we tried to ignore her and their conversation and enjoy our date. As we were waiting for our food to arrive, I got up to go to the restroom. They were discussing football and the teams that they liked watching. The drunk football fan mentioned the 49ers and the bartender (who is a white male) said “oh yeah, I grew up watching Montana and Rice in the 80’s. I like the 49ers but I’m not a fan of the team. I’m also not a Mexican, so I’m not a Raiders Fan either.” I looked over my shoulder at the bartender after he said that because I was absolutely shocked he would say something that racist and ignorant. When I came back from the restroom, my boyfriend mentioned that he had heard the comment too. My boyfriend and I are both Mexican and my boyfriend was born and raised in San Diego and is a first generation American. Spoiler alert- He is NOT a Raider fan.
We were both so incredibly offended by the bartenders comment and at that point our NYE date night was ruined. We let the manager know what had happened and that we did not want to finish our meal and they didn’t offer to comp the meal. We got up to leave (we had eaten about a quarter of our food and left in on the table) My boyfriend had lost his patience at that point and told the bartender that he should be a lot more careful about what he says when he’s behind the bar especially if it’s going to be racist and offensive to customers. The bartender didn’t apologize, he actually began to defend what he said and justify it because he is married to a Mexican woman. Then the drunken football fan started yelling at us as well. I was truly shocked and we left before it escalated further.
We don’t come to Bully’s to listen to offensive comments about our race made by an employee. Management really didn’t do much to rectify the offense even though they were made aware, and I am very disappointed in how the whole situation went down. I’m also very sad because Bully’s was one of my favorite restaurants and now I don’t feel comfortable...
Read moreI went there for dinner with my family, so there were four of us in total. We ordered some stuff mushrooms from the appetizer menu and a few drinks since we got there in the last 10 minutes of happy hour. The drinks came, and then my mom ordered a fillet mignon extremely rare, stressing it repeatedly and the waitress said no problem. I ordered the bone in ribeye, medium rare. My two sisters just ordered appetizers as their meal. The stuffed mushroom appetizers never arrived before the meal so we remind the waitress. The size of the filet mignon cut of meat that arrived was great, but it was cooked medium, so it had to be sent back. My ribeye was obviously a lower quality cut of meat and slightly over cooked but I didn’t bother sending it back hoping the flavor would make up for it but unfortunately was disappointed there too, but the French onion soup I got as my side was excellent. One of my sisters had ordered the triple mac & cheese with Greer cheddar and something else but she said it seemed like there was only one she isn’t. It was a cheap American so she was not very happy with it. meanwhile the stuff mushrooms has still not arrived. My mothers filet mignon came back and this was again another great cut of meat, but this time cooked correctly and she was very happy with it. Unfortunately, she couldn’t eat too much of it because she’s already eaten a potato when the first steak arrived and now is no longer very hungry. Guess what the stuffed mushrooms finally arrived and they were lousy. Three of us tried them, and none of us liked them. I ordered the peanut butter mousse pie for dessert which was excellent. One of my sisters ordered the mud pie for dessert but the ice cream was crystallized as if it had been refrozen so she wasn’t very happy about that either. The waitress disappeared for long periods of time we had to ask for to go box for the steak and had to wait to find someone to ask for the check finally. I don’t know if our waitress was new or they just had her stretched too thin, she was friendly, but constantly apologizing because of all the problems. I would definitely not recommend this restaurant to anyone as it is very pricey, and the food does not at least...
Read moreThis place used to be great. Unfortunately it appears now they are on the verge of going out of business and don't care about quality. I made dinner reservations for my family and saw they had a brunch menu. My wife and I decided to try it before the dinner. It wasn't a good idea. My wife has been in the industry for a long time and runs several restaurants in San Diego. She noticed the country potatoes were reheated from probably the day before and were soggy and disgusting. I ordered the breakfast burrito which consisted of the same potatoes and bits of ham and undercooked eggs. The hash browns were barely cooked and cold inside as if they just came out of a freezer. I took two bites of each and couldn't bring myself to do a third bite...gross. I also found it funny that I asked for salsa when my burrito arrived and the waitress told me they don't have any....... seriously, serving Mexican food and don't have salsa?
We thought brunch was a fluke and kept our dinner reservation..... horrible mistake. There were 8 of us and only two reported their meal was good. From soggy fries to very undercooked and overcooked meat to bland food, the the meal was horrible. I should hav ed know when we sat down at our table and the manager was apologizing to another couple for their food. I told the manager of the issues and he said he would take care of it but is obviously out of his league in a restaurant as his cure was to take my wife's steak back to the kitchen scrape of the toppings (sauce and glaze) and reheat. When it returned, the piece she cut off was laying there showing it was just reheated (this kills the taste of steak). I decided to just send my extremely well done burger back and went without. The manager never returned to our table to see how the second meals turned out but told the waitress to tell us we were not going to be charged for the burger or a "second" steak. OMG this place has fallen. I would recommend finding a different spot as they appear to be just waiting to go out...
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