Iron Wok Asian Cuisine Rancho Bernardo — Restaurant in San Diego

Our Son who typically has good taste told us about this restaurant. Went there for lunch on a Sunday after church. After being seated we were asked what we would like to drink, we all asked for water… took a long time to get our drinks. We waited almost 15 minutes to place our order. We ordered the salt and pepper chicken wings as an appetizer… the wings were so so , to crispy. We then ordered the house special chow mein the house special beef and shrimp fried rice. The chow mein was pretty good not enough vegetables. The beef was not good at all, as it was pretty much like beef jerky and looked nothing like the pictures. The shrimp fried rice was actually very good!! Overall we felt the service was poor, as it took forever for everything. When I got home I looked them up online and found a lot of poor reviews especially about the service. Many people complained about the prices on their website are lower than what they are in the restaurant. I looked at what we had ordered and the prices are misrepresented on the website. Many people complained about being treated rudely… we were treated very well just poor service. We will not be going back but think you should try for yourself as we only have this one visit to...

I went and ordered online to get the Fried noodles with beef. I didn't realize as soon as I got the order that the noodles looked like a fried birds nest than the one I expected from most fried noodles dishes. I reported that I wasn't satisfied and the person from the restaurant called me and explained the differences but sounded he wasn't willing to give me my return nor give a coupon or discount for the confusion. There was no pictures to know the differences and I didn't had the time to call them to ask due to time constraints of my job. I ordered online because it was faster and convenient during my lunch break. I wasted almost 15 dollars for a mistake and not a single attempt to give me a discount or a free item because of this. Heck when I picked it up there was no one at the front counter to make sure I got my order. Just as one reviewer previously stated, they don't apologize and express like it your fault. First and last time...

Went there today for lunch. Heard some good things about this restaurant. We ordered egg rolls and the House Special Chow Mein with two soft drinks. Unfortunately the highlight of our meal was the 2 soft drinks. The egg rolls were stuffed with a mushy chicken filling which lacked any cabbage or vegtables. Not to mention taste. Our House Chow Mein had maybe 1/2 a celery stalk and a sparse sprinkling of cabbage. The disappointing fact was that the dish had no flavor. I put soy sauce, hot mustard chili oil...anything to impart some flavor. In the end I opted to bring it home and will try to doctor it up. I don't like to complain so I asked for the check thinking that at least the fortune cookie would be good...I mean how do you mess up a fortune cookie?? Well...we received 2 stale unedible cookies....come on! RB needs a good Chinese restaurant however it seems the Iron Wok is not it...at...