Papa Johns Pizza — Restaurant in San Diego

The first time I experienced this location is when I went in and ordered in person. I had a coupon and the Cashier gladly accepted it and I asked for extra tomato sauce and they said it wouldn't be an issue. The pizza came out hot and it tasted great. My second experience was ordering online. I called into the store asking if I can add extra tomato sauce since I forgot to include that in the online order. I was a little too late but the worker was courteous about checking. My delivery driver did reiterate that they were sorry about not including the extra sauce but it was totally my fault but it's still nice to hear they were thinking about...

Not sure what's up here. But I have had multiple deliveries to get these guys pizza. I called recently and was told they don't deliver here were not in their area to do so. How weird especially since it is the same location on regents Rd that delivered to me multiple times recently. I would like some kind of clarification here only due to the deliveries being done in the past not even 1 or 2 months prior. Can't believe it. Please let me know how that happened here. I'd understand if I was told at the beginning they don't deliver to me but having them do so multiple times is...

STILL cant believe that this happened....Waited over an hour for two pizzas and when they were delivered by David, (who was great), there was a piece missing FROM EACH ONE! STUNNED!! REALLY?! When I called and spoke to the manager, Julio...no remorse, no apologies....just excuses...I guess someone ATE A PIECE from each one and THEN they delivered it...he knew...