Shake Shack Del Mar — Restaurant in San Diego

The burgers here are spectacular. They're of the smashed variety and with higher fat content. Beefy and juicy. Well-seasoned. High quality buns, lettuce, tomato, good American cheese and a tasty special sauce. You can't do better for the price, IMHO. I'm glad they're not fashionably colossal and stupidly over-stuffed. They're easy to eat, Yay. A single patty with fries are more than enough food to make me completely full. If that's not you, double patties are an option.

I had the regular Shack Burger, regular Fries and a specialty drink, the Lime Agave Lemonade. Fries were crispy and tasty but the drink was unpleasantly weird. To mimic a Margarita drink without alcohol they add a lot of salt and a whiff of jalapeno. Totally not something I enjoyed but that's a matter of taste. It really needs Tequila to work. I'll def try their regular lemonade or a milkshake next time.

It's a spacious and attractive place set in a very pretty shopping mall called One Paseo. Staff was friendly and efficient though the tables could have been cleaned a little more frequently. There are lots of outdoor seating spaces scattered about One Paseo and Shake Shack has plenty of indoor and outdoor seating within their own establishment. One minor complaint: no posted menu on premises. You need to order from a station or online to see offerings and prices. Slightly precious. Convenient free parking is available in multiple garage buildings. It's a real pleasure to visit and even more so when you savor one of the most delicious burgers...

So first let me say I am a huge supporter of businesses with great customer service, and sadly Great customer service is something that has disappeared for most businesses.

Yesterday I ordered at the shake shack in one paseo and the experience was good as we ordered a gluten-free burger with bun and fries from my son to go. When we got home we discovered that we were given the completely wrong burger and it was on a gluten bun.

I called the store and was put in touch with a manager who apologized and started to remake the order so it would be ready when I got to the store. When I walked in the store, the employee who bagged our order approached me and apologized profusely, the gentleman who took our order apologized as did the manager. I was issued a refund and was given coupons for a future visit.

I know this was only a $12 order (burger and fries) but this store and all of their employees made us feel valued and simply took responsibility for the mistake versus blaming someone else. Unfortunately in the world we live today, many stores and their employees do not take ownership when mistakes happen, but I can tell you that the shake shack at one paseo did exactly that. As a small business owner, we understand mistakes happen. It's what you do in the moments that they do happen that makes all the difference.

Five stars for Shake Shack in One Paseo and all of...

A Perfect Match for an Upscale Dining Experience

Located in the heart of the vibrant One Paseo Plaza, Shake Shack perfectly blends into the chic, upscale environment. The restaurant’s design complements the rest of the plaza with its white walls, red brick accents, and eye-catching wall art. The greenery at the entrance adds a refreshing touch, making the outdoor seating area particularly enjoyable. Dining outside allows you to soak in the lively atmosphere of the plaza, while inside you can catch some sports action on the TVs—I happened to catch an NHL hockey game while there.

As a higher-end fast-casual chain, Shake Shack feels right at home in this setting. I tried their seasonal special: the Double Black Truffle Burger ($13.99). The two beef patties, layered with cheese and topped with crispy shallots, were delicious, though I felt they could have been more generous with the truffle sauce.

The Parmesan Fries with Truffle ($5.99) were the highlight for me. They came with a generous portion of truffle sauce, which was so good that I saved some to use with other meals later!

All in all, a great spot for both food and ambiance, especially if you're a fan of truffle flavors. Highly recommended for a premium burger experience in a beautiful...