Taco Bell — Restaurant in San Diego

Forcing me to use the kiosk is not good for customer service and your business. And this excuse that the front register "doesn't work"/"they won't let us use it" is total BS! When you keep losing cutomers and profits due to this reason you will eventually change back to using a font counter person to take orders. 2/25/25

Update: 3/1/25 Walked in and walked up to the counter and not a single employee out of 8 to 10 of them greeted me. Nonetheless didn't even notice that i was there and if they did they ignored me. Went to use the kiosk which I knew better from last time that I had to use it to place my order only to wait for 15 minutes then I had to go up to the counter and ask them where's my order and they're like oh you placed an order and I'm like yeah man I've been waiting 15 minutes so he looks on the front register he tells me oh you need to pay which explains why I've been waiting for 15 minutes. So then he takes my money and finaly 10 minutes later I get my one single item order. I'm the only person in the building at this time and there's no one in the Drive-Thru waiting. The whole damn time I can hear all the employees just back there laughing and working and bullshiting with each other. Absolutely the crappiest Taco Bell I've been to in years. Only been coming here because I like Taco Bell and it's close to my house but that's about to stop. SMH

And the fact that the owner hasn't replied to any of these complaints also says a lot about the business and how...

I had to repeat myself several times to get my order through. The wait was somewhat long, but I'm not really upset about that. When I got to the window, I had my card ready. Ramon just put his hand out and grabbed it without so much as a hello or a price. Just absent minded stoner grabbed it. When he returned my card and receipt he again said nothing. When he gave me my food he again said nothing, so I had to get his attention to ask for fire sauce, he gave me Diablo sauce. I said "this isn't the right sauce" and he looked at me confused, I said "this isn't fire sauce, this is Diablo sauce." He said "Oh" and took the sauce back. Then gave me 2 packets of fire sauce for two crunchwraps. Fine, ill make do with two packets, it's not THAT big of a deal, but just added to the unpleasant experience. I find a place to park and start eating my food, realize that there is no napkins. Great. I am an uber driver and I keep these things in my car so I don't need to go inside to get them, but come on. The food is pretty subpar. Hardly any ingredients so it's a tough chewy crunchwrap with a few pockets of cheese and sour cream, I'm already sparingly adding sauce so the whole experience was pretty bad. I understand things don't always go perfect and wouldn't write a bad review on one thing, but it seems this whole operation is...

I haven't had Taco Bell in years. I asked the drive through guy about something I used to order which is just a box of tacos. It wasn't on the menu but the guy knew what I was talking about and it's called "The Party Box". I was stoked and the drive thru guy for sure knew I was I was jonesing for that nostalgia hit and he was also very stoked for me. Super friendly guy and it was exactly what I remembered. Big wave of good nostalgia vibes and made my crappy night a bit better. Writing this to thank that drive through guy for making my night. It's little things like that that make life great. So these five stars are for you drive through guy. You made my night. $32 bucks is expensive for fast food but it was waaaayyyy too much food and I never eat fast food so all in all worth it. I mean it's Taco Bell, it's never been impressive food. Would I recommend it? If you're craving that all night gaming sesh with a pile of tacos by your side while you try to beat Toe Jam and Earl. For...