We ate at el abuelo today horrible experience and we regret even going. We both ordered burrito mojados. We waited very long for them to come out and when they did they were cold the meat was luke warm but the sauce was cold and the rice was hard! we were very hungry and very tired from our long work day the day before so we decided to wait All over again would make us very unhappy . The waiter never asked how our food was never came to give us a refill she also did not offer me any water as my boyfriend had only ordered a menu drink but I was also thirsty. Any time she came to the table it was because I went out of my way to ask which was once to ask for more water chips and pico de gallo which she never said costed extra I had to ask. Eventually by the end of our meal another server comes by and asks how we are doing and offered to refill our drink at this point we thought it only best to complain to our server or manager only to find out that our server who never checked on us was the manager ! We let her know about our burritos and she said why didn’t we tell her sooner and I replied you never checked to see how we were doing and explained that we were very hungry and tired and didn’t want to wait all over again. She said she would take off the one drink and add a small discount but she only took off the drink and never added a discount . I suggest she sits down eats a cold burrito with hard rice and then be asked to pay for it. We were very unhappy and after all of that that manager still returned to say she spoke with the kitchen manager and the kitchen manager said the rice was fine . What a joke!!!! A rude joke I let her know that it was indeed hard , burned , or old . She also said next time tell us sooner so they could fix it next time. I’m sorry but we never return to places that we don’t like. We never complain when we go out to eat but we usually also are able to pay 30$ and at the very least receive hot fresh food. Bad experience will never return. The place seems like it is outdated not that that usually bothers me it’s just I would say don’t bother and don’t waste your money