Estrella Taqueria — Restaurant in San Francisco

Horrible customer service. Ordered food 25 minutes before closing with no one else in line ahead of us or in the dining room, and they told us we had to eat outside in the Cold weather at dark during severe weather because they were going to close at midnight and they've had "bad past experiences" where people sit in the dining room past closing. Were from out of town have driven hours to receive horrible customer service. It was a horrible experience ordering food and dealing with the employees as well. They don't know what they are doing. I never write bad reviews but I want everyone to know to NOT waste their time and money, and to go somewhere else where they will get better service for their hard earned money. Had I known, my party of 4 would have went somewhere else, but we are low on time and have to get back on the road. I would NOT recommend. They should treat customers better regardless of past experiences. I even called ahead before I drove over there to check if they were still open, they should have told me on the phone they were only doing to go orders.

Edit: the shrimp was way over cooked and was tough, the worst I've ever had. I feel like they did that on purpose. we didn't get to eat with our friends that we met up with to eat with, it was too cold to...

Awesome late night food spot, I got a delicious burrito (got the spicy chicken in red sauce) and my partner got a tasty queso birria. Walked over, ordered it to go, and walk home to couch potato and munch. We’ll be back for sure!!

Edit: I can’t stand people who think the world is all about them, and victimize themselves with this “woe is me” mentality. I have a little lesson in human decency for anyone who’s visited in the past 3 months:

If you call and ask a restaurant stay open for you, and they do because they don’t want to see you go hungry. The last thing you should do is leave a bad review on their page. They owe you nothing. They could’ve closed early, but they didn’t. An appropriate response might be “thank you”, not “my name is Karen, and I show up right before close and make your life difficult by leaving reviews about chewy shrimp”.

Anyway, please note that this is just a generalized statement not intended to call anyone out in particular. I’m giving general advice on human decency and politeness.

Thanks Estrella Taqueria, you guys truly are...

I cannot stress how great this place is for a small taqueria. It is nothing fancy but I’m always looking for a place that has great food consistently - I like to eat Mexican a couple times a week. I never wanted to eat here because I thought it didn’t look good b my boyfriend got me some food one day and I am always craving it nowadays! Growing up in the city I've had it all, but this place has just a great overall consistency. Their steak is a better quality than others and never old and crusty. It's always fresh n soft n not too greasy. I've had their chicken and Al pastor and carnitas and all their meats have a good charred grilled flavor. The vegetables are fresh and so are the salsas. Only thing I didn't like were the tortas. But they always pay attention to detail and follow all my requests. Also, the portions are hearty. I am always...