Las Brisas de Acapulco — Restaurant in San Francisco

I think the lady is nice there but the guy that works there needs work on his customer service skills We asked to used the bathroom twice during Covid 19 (we are paying customers) They refused us both times but we still went back. This time outdoor dining was offered. Then once my husband came to join me and to pay for an order. He went in the bathroom not knowing that he could not use the bathroom. The guy came around to the bathroom and chased and followed him and said you can’t use the bathroom. Our chips and salsa were outside on the outdoor dining and my husband came inside to pay but then went to use the bathroom. The owner then told us that it was illegal to use the bathroom so my husband said let’s leave. We paid and as we were leaving the wind blew the chips and salsa on the floor. As we left Out of curiosity I called 311 to find out if it’s illegal to use a bathroom a public bathroom at a restaurant we are paying for the food to eat and they told me it was not illegal to use the bathroom and if I wanted to report lasBrisas that Acapulco for Telling us that it was illegal to use their bathroom I called back to tell him at Las Brisas that I’m sorry that my husband wanted to leave because he was disappointed about being followed to the bathroom but I assured the gentleman that we Did not throw the chips and Salsa on the ground outside. He hung up on me but before he hung up on me he accused me and my husband of throwing the Salsa and chips on the floor there was another person sitting nearby and they said wow karma because she saw the way we were treated but we did not throw the salsa and chips on the ground. My husband has not been there since I went a couple times when the lady is there she is very nice I’m sorry to have to give this review but that guy needs training on how to treat...

If I could rate this place less than one star, I would. The horchata was absolutely awful. It tasted like some undrinkable, awful powder mix . The food came out, and it was good, but not memorable. Only little bit of cortido y salsa were served with the pupusas. There were only two other tables filled in the restaurant, yet flagging our waitress down was like mission impossible (we just wanted to ask for some more cortido and salsa).

Finally, when it came time to pay, one of us had to get up to get the waitress. We also asked for some boxes, and she asked us what we need them for...yes, the boxes were for the food. We thought we had made it obvious. As soon as the check came, it was way more than we anticipated. The drinks (horchata and two jamaicas) were more than stated on the menu. We asked the cashier why that was, and he replied that it was that price for the large (which we didn't even ask for/didn't even know was a thing). It was not made clear on the menu, nor did our waitress ask us if we wanted a regular size drink or a large.

There are waaaayyyy better places to eat Salvadorean/Mexican food in the Mission. It's weird reading good reviews of this place, cuz I question if they went to the same restaurant I went to, if it was just an off night at Las Brisas, or if something else is up. Weirdly enough, this place is so bad that it's now a running joke...

Good vegetarian options such as different flavors of papusas (loroco, zucchini and cheese) - and a chile relleno burrito for $7.75! Where else are tasty burritos still that cheap in SF? My dude got the plantain empanadas, which were stuffed with rice pudding - if you're a cinnamon person, you'll like them. Friendly staff, clean (if spartan) dining area, local vibe. We're eating our way down Mission Street in Bernal, and this place was a pleasant surprise - how did we miss it for...