Royal Ground Coffee — Restaurant in San Francisco

I don't normally write negative reviews but I have thought about this coffee shop and my experience there a few times. I used to go often. However, when you work in food you understand the importance of food safety and sanitization. The sandwiches got good reviews so over the years I've gotten several. But, plain and simple the last time I went in the owner touched MONEY, left to go smoke, and then came back to make sandwiches for us without gloves. Grossed out but not wanting to insult, I asked him to please put on gloves. He replied bluntly, "my hands are clean". Even if your hands are clean- by LAW you are required to wash hands before putting on gloves. It really made my friend and I lose our appetites! Having empathy for customers and following health code should be PRIORITY in...

I usually don't write reviews. I've been here three times, probably won't come again. The lady at the counter was extremely rude (possibly the owner). I bought fruit across the street (after buying 3 teas and a coffee between me and the other person here) and was at the creamer station looking for a fork. "What are you looking for??" She aggressively asked. A fork, I said. "You need to ask me!" In a state of confusion I literally asked, "Excuse me..?" And then she literally said, "Just never mind," as she literally shooed me away with a very rude hand gesture..

Word of advice to owner/management - if you want people to come back to your place of business, don't treat them with...

Came here one morning in a hurry for breakfast one morning. Was a little worried because when I walked in- I didn't see anyone at the counter. Then the man who worked behind the counter emerged and took my order. I got the lox bagel and an iced tea. He made everything in less than 2 minutes and cashed me out in the meantime. The bagel was pretty go (not the best- could have used some capers) but the service was some of the fastest I have ever received. I walked away happy & stress free knowing that I wouldn't be late to my...