UPDATE (7/27/24):
As expected, a reply was written on my review from July 26 below that is a COMPLETE LIE! You claim to have cameras, include some proof of your lies if you can...
I was rude to no one, none of the employees offered me another pastry or a refund, and no customer took part in any of my interactions with the staff. After I was told to "have a nice day" and the man turned his back on me, I left the bag with the pastry on the counter (as pictured), took the delivery order and left the store. There was even a policeman there who, I am sure, saw no rudeness on my part.
To put it mildly - it is wrong for your to post lies in your replies to reviews. People will catch on to them quickly.
REVIEW (7/26/24):
Rude staff, old pastries, overpriced.
There are a number of reviews mentioning rude staff. I'm sure whoever replies to these will also be ready to reply to my review. You be the judge.
I got there this morning before 9:00 a.m. for an Uber Eats delivery. I normally don't accept delivery requests but I was curious about this place since I've been seeing it a lot. I went in and was told that the order would be ready in 5 minutes.
I took that time to review the menu and decided to get me a marble cake to try. Honestly the cake was old and not tasty. At some point I had to actually go to my car to get some water because I was choking on the old cake that got stuck in my throat.
When I came back I was told the delivery was ready so I went up to the counter to get it. I brought my bag with the marble cake once bitten and I made a note to the person who gave it to me that the cake was old and not good. The girl assured me the cake was from this morning, while a guy behind her looked at me and just turned around and continued his work.
As I was picking up the order that I had to deliver I exclaimed: "Wouldn't you say something about what I just said?" The guy turned around and said: "You're being rude." I was baffled: how was I being rude if I'm complaining about an old cake? "I didn't hear what you said to her and you're talking to me about it. You should just be saying did you hear what I said?" I had no way of knowing that the guy hadn't heard me. I mean he was right behind the girl when I said that and he looked at me.
The whole situation felt almost like the guy (who I have a feeling might be a manager or even owner) was ignoring what I said and then turned it into being offended by my question. After some exchange he just said "have a nice day" and turned around again. I explained "you're being disrespectful right now, not me." Left the bag with the one bite cake (as pictured) on the counter, took my delivery and left disappointed.
I delivered their delivery on time,...
Read moreRUDE AND DISRESPECTFUL STAFF !
NEVER EXPERIENCED THIS BEFORE!
In just 15 seconds, I encountered incredibly rude and SHOCKING behavior from them.
Stepped in yesterday to inquire if street parking on Valencia St. was free that day. A female employee started shouting at me aggressively, insisting they were closed. I CALMLY explained that I only needed a quick answer to my yes-or-no question about parking, but instead of a simple response, everyone there began displaying a HOSTILE attitude towards me while claiming that they DON’T KNOW!
I noticed they were closing up, so I didn't actually enter the shop itself and was standing on their entrance doormat to avoid any inconvenience, as the floor was wet. However, even this consideration did not deter their unprofessionalism.
When I questioned their behavior again, the employee threatened to CALL THE POLICE on me if i don’t Leave instantly.
That was SHOCKING, WEIRD, DISRESPECTFUL & VERY IMPOLITE.
Never...
Read moreI’ve had UpForDayz on my list of places to work from café at and just got around to it. It did not disappoint. There was sufficient seating for individuals or small groups, and the WiFi was fast and reliable. I ordered the Queen of Green signature juice to sip on while working, and it was everything I wanted in a green juice: slightly sweet but not too sweet, savory, creamy, frothy, and not bitter.
One thing worth noting is that despite being remote work friendly, this place is not conducive to taking calls or being in meetings on Zoom. While I was here, it got very noisy between the sounds of the blender, music, construction outside, and occasional trucks and motorcycles roaring by. This did not affect my work, as I didn’t have any meetings to attend, but just know it’s more of a place to power out some independent work or catch up with a...
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