Kukar's House Of Pizza — Restaurant in San Jose

My dad and I came here August15 because I’m in town for San Jose for the convention here and And I will tell you, my dad and I we waited about 30 minutes before we finally got our pizza. It was really good but in my honest opinion it needed to be cut better but it was good and I even came back last night the 16th for dinner and I got spaghetti, some bread and some something else I can’t remember but that was really good except for the meatballs in the spaghetti. It was a little dry inside. I had to dip it in my pasta sauce to eat it if I didn’t have the pasta sauce, I would not have eaten the meatballs Yesterday, while I was waiting to order, I saw one of the staff members a girl with long hair. It was dark but she was wearing a gray sweatshirt and this was around 730 almost 8 o’clock at night she came she was in the lobby picking up tables and throwing it away in the garbage can well she dragged recycling bin back to the counter after her fingers were all over it, and she took care of the dirty dishes. Instead of washing her hands, she went right back to serving food, and not even acknowledging that I was in the standing there, watching what even gross me out after she came back after handling on fresh food she went back to throw something away and touched the Recycling garbage can and I thought that was really nasty and I would would’ve walked out but I was really hungry. I’m only back again this time because my hotel so slow service tonight for dinner that I forgot to give this place on the chance and I’m gonna be honest it’s a lot quieter and nicer tonight last two nights. I’m sorry for the low stars, but that was because for the food service last night but also the nuthouse of what is is. on another note, when I use the bathroom here yesterday last night, it was really nice and clean but this time I walked in and my nose wanted to fall off it smells there’s water all over the sink and the garbage can is overflowing with paper towels Water on the counter just sitting there there’s no Constant checking the bathrooms of the staff on shift. They had noticed they would’ve noticed that the garbage cans are overflowing water on the calendar in a few drops of water on the floor. If the manager or the owner of this business cares about this place which they do I would recommend that they reinforce their food handler safety because when I saw that lady touched the garbage can then touched the fresh food using the the dirty dishes hands . I honestly wanted to walk out, but I didn’t because I was so hungry if the manager or the owner wants to reach me feel free to send me a message through this review. Even though the review was a clean restrooms, the restrooms are not clean. They need to be maintained better service to better, and the signs outside the building aren’t even on there needs to be more lights outside the building. OK I’m going back and I’ve changed it for the third time after just seeing two of the staff members on tonight which is August 17 drag a recycling garbage can and an actual garbage can back then they let go of the cans and they go over behind the counter and they use hand sanitizer and that is their way of washing their hands instead of actually going behind the counter, going to the actual sink and using water and soap that is disgusting and you know for a cheeseburger you know I was expecting an actual cheeseburger round burger bun instead, I get a half burnt sandwich, subway sandwich, burger with cheese, and a somewhat good looking patty and I have to make it myself I don’t want the manager or the owner to call me. I will just re-be reporting this to the food safety. This is not safety food. This is just laziness. If you guys are gonna serve hamburgers at least have a round hamburger bun not some Subway...

AWFUL EXPERIENCE, DO NOT EAT HERE

I'm writing this review several months later because this experience still haunts me. This is singlehandedly THE WORST food experience I have ever had. When we first walked in there was a sign that told us to seat ourselves. I made eye contact with a worker who watched me sit down. I expected them to shortly come to our table only to wait 15+ minutes before I realized something was off. Keep in mind there were only 7 people in this restaurant including my wife and I and the others already had their food. I finally realized I had to go up and order at the register that was tucked away in the back. I approached the lady working the register and when I asked for a menu so I could take one to my wife she didn't say a word. Just pointed at a wall with flyers. It was a pretty hostile interaction. I ordered a medium all meat pizza and they told me it would be out in less than 20 minutes. Almost 45 MINUTES later we finally got our food. I could not have been more disappointed in a pizza. The dough tasted expired and had a horrendous after taste. The meat on it as well seemed to carry an odd taste. It was also absolutely covered in cheese to the point that it was gross and I love pizza with lots of cheese. My wife and I were starving and she could barely stomach one slice. I am not a picky eater whatsoever and usually enjoy trying weird foods but this was an inedible pizza. I can still remember the awful taste months later. Then to make things worse, I had to pay around $40 for the worst pizza I have ever eaten. Never before in my life have I felt so violated from a restaurant and I had to get food for my wife elsewhere because she couldn't stomach it. DO NOT TRUST THE POSITIVE REVIEWS. I've read through them myself and they seem very fake and don't match at all the experience I had. This is one of maybe five reviews I've written in my life but I couldn't let Kukar's get away with this injustice. Please avoid eating here...

I reserved for a party of 30. After approving my party, when I arrived I was told that if my party ordered outside of our table # we would be asked to leave because they wanted to collect a 15% gratuity for every order that came from our table #. Our guests arrived at separate times so it happened. The hostess was rude. Never welcoming and only told me what I couldn't do but she was going to let it pass this time. Mind you, we were given 7 or 8 different size tables and we received 20 thin cheap plates, 2 parmesan cheese and 2 chili flake shakers and 2 pitchers of water. FOR 30 PEOPLE. We also could not order any large pizzas because they needed to make more which would take 40 minutes. So, we ordered 5 different kind of medium pizzas, spaghetti, wings and a hamburger. The staff were very unfriendly. The bar was good but we didn't come to drink alcohol, we were a family looking to socialize, feel welcomed and eat. The disappointment was embarrassing. We had family visiting from Modesto, Redwood City, Hollister, Campbell and as far as Colorado. I will not be returning to this very sad, old and dirty establishment. The pizza was mediocre, served as a square, cheesy and greasy, and nothing to brag about. This place needs help. Goodbye Kukar's H.O.P. and to think that I noticed your advertisement on Hwy. 101 and Hellyer Ave. and gave you a chance....