New Tung Kee Noodle House — Restaurant in San Jose

Friday, 7/28/2017 12:20 pm 2 Star Review for: New Tung Kee Noodle Restaurant, 262 E. Santa Clara Street, San Jose, CA 95113 Date of Experience: Thurs. 7/27/17 from 1 to 1:56 pm Order: Tofu, Veggies, & Vermicelli Noodles, Iced Asian Coffee, & H20 Table Location: Front Door NW Booth My check wasn’t brought to the table, so I went up to the cashier to pay for my bill. There were 2 people there, they were attempting to put towels into a plastic bag. I waited patiently. From the start of this interaction, the cashier was negative, brusque, rude, & not courteous at all. She immediately demanded, when I gave her my Visa C/D Card, “Don’t you have cash!?!?” It took me by surprise (see below.) More surprising was the negative tone-of-voice and scowl on her face. Not good for a long-term customer. She then immediately pointed to the “Tip and Gratuity” plastic jar to the side of the cash register. This was done in a mandatory manner. Not good at all! I complimented her on the food, and I was given a mean nasty look. The man, who was helping with the towels, went to look or bus the table I was sitting at. He stared at me the whole time, I was leaving. This entire interaction was rude, unnecessary, inappropriate, and definitely made sure that the New Tung Kee Noodle lost a customer- for good. I needed to head down to San Jose for an appt. on Th. 7/27/2017. By the time, I arrived, I was really hungry. It was a split choice between my favorite Mexican Restaurant or to go to New Tung Kee Noodle. As, I have attempted to eat there over the last 3 to 4 years, when I find my self in San Jose. The food has been quite consistent, & price is quite reasonable. I am quite clear, I will not returning to New Tung Kee Noodle in the future. They do not deserve my business. Unfortunately, I made a really poor decision, & I found myself in a quite uncomfortable & unnecessary position. When I arrived, I patiently waited at the front entrance, a floor person indicated for me to take the NW booth by the front door. When, she came up to me requesting my order, I IMMEDIATELY asked, “Do you take credit cards?” She said, “Yes.” As, I only had $11 in my wallet, I wanted to make sure, I could eat & also have a Asian Iced Coffee. I knew, it was going to be more than I had. I quietly ate my lunch, & I finished just before 1:50 pm.

Cobalt D. Corazon (New Legal Name) Lawrence D. Janssen (Birth Name) (SIMPLIFIED) 星期五，7/28/2017 12:20 pm 二星级评论：新东莞面条餐厅，262 E.圣克拉拉街，圣何塞，CA 95113 经验日期：周四7/27/17从1到1:56 pm订购：豆腐，蔬菜，＆Vermicelli面条，冰冷的亚洲咖啡和H20表位置：前门NW展位 我的支票没有带到桌子上，所以我去收银员支付我的账单。那里有2个人，他们试图把毛巾放进塑料袋里。我耐心等待 从这次互动的开始，收银员是负面的，粗暴的，粗鲁的，不礼貌的。她立即要求，当我给我的Visa C / D卡时，“你不是有现金吗？”！这让我感到惊讶（见下文）更令人惊讶的是，消极的声音和皱眉她的脸。对长期客户不利。 然后她立即指出“小费和小费”塑料罐到收银机一边。这是强制性的。不是很好！我赞美她的食物，我被给了一个平均的讨厌的样子。正在帮助毛巾的那个人去看看或坐在我坐的桌子上。他一直在盯着我，我正在走。这整个互动是粗鲁的，不必要的，不合适的，绝对确保新东方面失去了一个客户。 我需要去圣荷西一个appt。在Th。 2017年7月27日。当时我到了，我真的很饿。这是我最喜欢的墨西哥餐厅之间的一个选择，或者去新东口面。因为，在过去的3到4年，当我在圣荷西找到自己的时候，我试图去吃饭。食物一直相当一致，价格相当合理。 我很清楚，我将来不会再回到新东基面。他们不值得我的生意不幸的是，我做出了一个非常糟糕的决定，我发现自己在一个相当不舒服和不必要的位置。 当我到达时，我耐心等待在前门口，一个地板人指示我从前门拿NW网。何时，她来找我要求我的订单，我立即问：“你拿信用卡吗？”她说：“是的，因为我的钱包里只有11美元，我想确定，也有亚洲冰咖啡。我知道，这将会比我更多。我安静地吃了午饭，我在下午1:50之前完成了。 Cobalt D. Corazon（新法定名称）Lawrence D....

CHECK YOUR BILL, THEY OVERCHARGE AND INSIST TIPS.

They have very good fried egg rolls. I love it. Their sate noodle is a disaster, a terrible sauce mix with peanut sauce that I cannot finish the food. Their crunchy fried noodle is average. The space is spacious. The waiters are gentle and kind and serve quickly. But I cannot stand the cashier lady. When we said we want to split the bill (because we are a group of friends) she was so unhappy. I want to check the bill to see how much and she said they don't give bill.

WHAT KIND OF RESTAURANTS THAT DO NOT GIVE YOU BILL TO CHECK THE MONEY? I insisted to see the bill and she gave me my friend's card receipt after they paid, a credit card receipt, which is not a bill. I came back home and checked and realized she overcharged us 10 USD for a meal.

And then she raised her voice at my friend and asked : NO TIP? NO TIP? and then she bump the jar on the table to make noise and embarrassed them. I was upset with that impolite action so I told her that no we don't tip.

I don't mind about tipping but I don't tip...

It was the service that really bugged me...got there before 8pm was seated...I told them I was waiting for someone else and I ordered for us both....once my boyfriend walked in, they told him they were closed and couldn't serve him. I informed them he was with me and they obviously let him sit. Other people got there well after him and they were treated nicely and weren't given an issue about the time. I feel they were judging him based on his looks and that's not fair at all. We ate and left without incident, the food was subpar if you ask me. TK NOODLE has more delicious soups. Will not be returning to a restaurant that will turn people away based on their...